Jennipher Dube

Jennipher Dube 116 Melville street, Sunnyside, Pretoria, Gauteng, 0001•-.-PROFILE E-mail: Admin assistant with five years of experience, specializing in administrative support, calendar management, travels planning, and client relations. A strong history of planning events and identifying improvement opportunities for administrative functions. Experienced in customer service and customer relationship management. PERSONAL INFORMATION Date of birth : 01 November 1992 Sex Marital status : Female : Married Languages : English WORKING EXPERIENCE Siphomano Projects Admin Assistant October 2018 to October 2023 I worked at Siphomano Projects as an admin assistant. The company mainly focuses on the supply and installation of blinds, renovations, partitioning painting and other construction services in Pretoria, South Africa and surrounding areas. Activities carried out Carrying out all the administration duties during the projects carried out by the organization and these include but not limited to the following,  Received calls from clients and managed to assist 100% of the clients and this resulted to a 30% increase in sales during my tenure.  Email management and personal assistance   Ordered supplies from the factory and assisted in project management. Prepared reports and submitted them to management as well as filing.  Received calls from customers, delegated staff to go and take measurements and compiled quotations for blinds. Submitted invoices and following up on payments and this assisted the company to reduce its debtors list by more than 50%.   Received stock from suppliers and made sure that the delivery notes matched with the delivered items.  Followed up on clients after installation so as to make sure that they were satisfied so that the company can retain its customers. Managed to increase the company sales by 95% through applying for tenders and managed to secure at least three (3) projects with a project value of above 1,5 million rand and at least 2 projects valued between ZAR- and ZAR- per month.  Credle Enterprises July 2015- January 2017 Sales representative based at Credle Enterprises I worked at Credle Enterprises, a distributor of Dairibord, Pepsi and Schweppes products in Zvishavane, Zimbabwe as a sales representative for Pepsi. Activities carried out   Serviced existing accounts, obtained orders and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Kept management informed by submitting activity and results report such as weekly work plansand daily call reports. Monitored competition by gathering current market place information on pricing, new products as well as current merchandising techniques. Resolved customer complaints by investigating problems, developed solutions, prepared reports and suggested recommendations to management Provided historical records by maintaining records on area and customer sales.  Met sales targets.  Agreed on sales, prices, contracts and payments  Advised customers about delivery schedules and after sales services  Updated daily cashbooks  Prepared daily and monthly bank reconciliations  Prepared and recorded reports to management  Cash reconciliation    PROFESSIONAL QUALIFICATIONS 1. BSc (Hons) Retail Management – Chinhoyi University of Technology, 2015 Overall degree class B+ (2.1) ACADEMIC QUALIFICATIONS  3 “A” Level subjects - Business Studies(C) , Mathematics (D) and Geography (B).  7 “O” Level subjects including English Language and Mathematics. SKILLS  Team work  Administrative support  Microsoft office suite  Travel itineraries  Calendar management  Written communication  Multi tasking REFEREES 1. The director: Siphomano Projects, Mr Sipho Radebe -. The Managing Director, Mrs Muzanenhamo Dairibord Zimbabwe T/A Credle Enterprises Zvishavane. Phone:-/ -