Jenniffer Cayabyab

So much to do and so little time! Does your daily routine sound a bit like this? Would you like to go from swamped to structured?

If you're looking for someone reliable who you can delegate some of the day-to-day tasks of your business to, then you've found the right person. Hi there, I'm Jenniffer! I have 4 years experience as a Senior Quality Assurance Specialist handling short-term vacation rentals such as Airbnb/VRBO. I'm an analytical, organized, self-motivated, and detail-oriented worker, with the ability to remain calm, professional, patient, and polite in a time-sensitive work environment.

My key strength is the ability to get things done in a familiar, timely, and productive manner. Hence, it is extremely important for me to deliver the best stable result to my

clients. Creating a comforting environment in which people can predict the

consequences of their actions goes hand in hand with ensuring predictability in an organization's relations with both customers and business owners.

Main Services:

• Technical/Customer Service Support

• Property/Listing Management

• Calendar and pricing management

• Review/Damage/Claims handling

• Email Marketing/Lead generation

• Graphics Design

• 2D Animation/Video editing

I can definitely assist you with the ff:

• Communicate with guests through STR online software platforms

• Answer questions from current, incoming, and prospective guests

• Help guests check into their rental if they are having trouble

• Ensure all future and daily checkouts have a cleaner assigned

• Communicate with cleaners about their jobs for the day

• Filing claims for guest damages on the online platforms

• Writing guest reviews, after they check out

And to ensure the quality and efficiency of work, I have:

• 60 WPM with 95% accuracy

• Fast internet speed with 150mpbs, a backup laptop and internet