Jennifer Uy

Bachelor of Science in Psychology graduate

I have about 25 years of work experience here in the Philippines and abroad, different work environments such as call center, hotel and restaurant, automotive industry and online teaching (Philippines) office-based environment and home-based VA.

I have been a virtual assistant for almost 7 years now, working with various online employers both fulltime and part-time. I have acquired different skill sets along the way where I implement what I have learned. I am knowledgeable in Product Research - mostly finding profitable items on online shops such as Walgreens, Iherb, Bonton, eVitamins, Vitaminshoppe, Walmart, Target, K-Mart, Office Depot etc. I have been introduced to different tools when it comes to checking the profitability of a product like Jungle Scout, Tactical Artbitrage, Camelcamelcamel, Keepa, Revseller, Inventory Lab, OAXray, Cleer Platinum, AsinInspector and ScanPower, PC2, Appeagle and Restock Pro and the latest Helium10 and TWF.. I am able to comprehend Amazon training videos (or any other video that is helpful in making the job done) and quickly implement what I learn. I use MS Office applications, Google Docs and Drive.  

I also taught English to Korean and Chinese nationals online in an office-based environment where I was the Head Teacher. I also managed 40 teachers, checked their teaching skills, trained them with regard to the books they will use, assist them when they encounter a problem with their student progress or even technical issues. I also monitor their teaching by reviewing their teaching videos and point out to them their mistakes and where to improve and focus on more.

I am also familiar with order fulfilment in Shopify, inventory listing / inventory management (Shopify), a bit of SEO writing (descriptions) in Shopify. I am skilled in communicating with clients / customers via email and live chat, to  accommodate their inquiries. Knowledgeable in lead generation via LinkedIn, communicate with suppliers for order confirmation for drop shipping in Shopify.

I have an intermediate English (both written and spoken) skills and can start immediately. Here is a list of my skills:

• Customer Service - Email Support

• Live Chat Rep - Zendesk, Pidgin

• Data Entry

• Amazon Product Researcher

• Social Media Management - FB, Instagram and Pinterest - FB chat

• Shopify Assistant - inventory management and other related tasks

• Use of Google Docs and Drive, MS Office Suite

• Knowledge in product research tools like Tactical Arbitrage, Jungle Scout, Reseller, Camelcamelcamel, Keepa Charts, FBA Wizard Pro, FBA Multitool, Buy Bot Pro, FBA Multitool, Helium10 and other related software for product research for Amazon sellers.

Hardworking, dedicated to working, deadline conscious and focus driven. I am easily trainable, proactive and able to work independently, as well as part of a team, able to manage multiple tasks with competing priorities that change rapidly, and have a  positive personality with a “do whatever it takes” attitude. 

I want to have a long term job where I can help you grow your business, to be able to assist and take off loads of work from you, to utilize my time and develop more the skills that I have. I want to learn new things as well and gain more knowledge. I am a fast learner, good at learning new things, not afraid to ask questions and with my vast experience in different fields, I know I will be able to deliver results.

I am capable of making the job done. I am not a perfect VA, but I am someone who thrives to learn and help you grow your business where I also grow with it.