Jennifer Tuazon

CORE QUALIFICATIONS Customer service-oriented HS Flexible to work all hours High speed Internet connection and capable home computer Able to multi-task on a regular basis Independent worker Detail-oriented Extremely reliable Able to learn new products or JENNIFER TUAZON VIRTUAL ASSISTANT procedures quickly EXPERIENCE MEDICAL INSURANCE VERIFICATION SPECIALIST P&W Chiropractic | HOME BASED | Dec 2016 - June 2017 Extensive commercial insurance experience CONTACT- Blk 8 Lot 18 Pandacaqui Mexico Pampanga, Phils. 2021 jen.tuazon5 EDUCATION Bachelor of Science in Nursing Holy Angel University Angeles City, 2007 ABOUT Extremely motivated to constantly develop my skills and Strong grasp of database integrity procedures Superior abilities with MS Office applications and Google Apps Outstanding abilities in working as part of a professional team Sound communication and interpersonal skills CUSTOMER SUPPORT/ WEB RESEARCHER USHealthmark Global Services| Feb 2012 - Dec 2014 Qualified to accurately obtain and process patient demographic, medical and insurance information Handling inbound/outbound calls helping diabetic patients across the US with medical supply inquiries and various concerns Processing orders/refills, enrollment, cancellation of account, update patients’ info, insurance verification, calling doctor's office grow professionally. I am Web research & Data Entry- utilizing useful search confident in my ability to help my engines to find updated contact information such as clients 'buy more time' in their administrator name, location, phone number, email work days and start working ON their business instead of working IN it. address of skilled nursing facilities and medical practitioners Keeping all records updated for the database of the company CUSTOMER SERVICE/ISP REPRESENTATIVE Sutherland Global Services| June 2009 - July 2011 Managing large amounts of incoming calls and customer inquiries on Internet Service plans Handling customer complaints, provide appropriate solutions and alternatives within the time limits Basic troubleshooting network issues/software Defining and feedback/recap user problems while providing a detailed solution to resolve each issue Back up for billing clerk position when they are out of the office HOTEL FRONT DESK CLERK Valentine Hotel| August 2007- Jan 2009 Assisted guests with common services and answered any general questions Ensured that all wake up calls were handled on time and appropriately Posted charges of room, food and beverage, phone, compute guest bills using online system Represented the Hotel in regard to guest complaints and situations that require instant action Collected payment following all cash handling rules Arranged Housekeeping Reports Ensured the desk was always attended