Jennifer Swain

I am an Operations & Administrative Specialist with over 10 years of experience working for global companies like Ford Motor Company and tech firms like Kwai.

I specialize in organizing business chaos. I bridge the gap between traditional administrative discipline and modern digital agility. My goal is to streamline your workflows so you can focus on strategy while I handle the execution.

My Core Expertise:

🚀 Marketing Operations & Project Management

• Workflow Optimization: Structured marketing campaigns using Kanban in Notion, improving team efficiency by 80% (Kwai).
• Tech Stack Management: Proficient in setting up and managing projects in Asana, Trello, and Notion.
• Performance Tracking: Created Excel dashboards to track KPIs, budget allocation, and campaign results.

💼 Executive Assistance & Administration

• Financial Operations: Managed billing cycles, accounts payable, and payroll data entry with 100% accuracy (Autometal & Cia Lilla).
• Logistics & Travel: coordinated complex international travel and audited expense reports, reducing operational costs by 15% (Ford).
• Vendor Management: Sourced suppliers and managed contracts to ensure compliance and cost-efficiency.

🛠 Tools I Use Daily:

• Project Mgmt: Notion, Asana, Trello, ClickUp.
• Office/Cloud: Google Workspace, Microsoft Excel (Advanced), Excel.
• Marketing/CRM: Google Analytics, basic CRM management such as Email Automation Flows, Landing Page Design, and Meta Ads management.
• Finance: SAP Concur, ERP Systems.

🎓 Why Work With Me?

• Bilingual: Fluent in English (lived in the USA for 2 years) and Native Portuguese.
• Qualified: MBA in International Business Management.
• Reliable: Proven track record in multinational environments requiring strict confidentiality and high attention to detail.