Jennifer Sobrevinas

JENNIFER FERNANDEZ SOBREVIÑAS Address: 53 A St. Therese St. Provident Village, Marikina City Mobile: - Office:- Residence: - OBJECTIVE To succeed in an environment of growth and excellence which provides me job satisfaction and self-development and help me achieve personal as well as organization goals. To work enthusiastically in team with devotion and hard work. KEYS OF SUCCESS _____________________________________________________________________________________________ Integrity and Ethics, Leadership, Teamwork, Training, Communication and Continuous Improvement PERSONAL INFORMATION Birth date: January 22, 1973 Age: 45 years old Gender: Female Civil Status: Married Nationality: Filipino EDUCATION College 1990 – 1994 Polytechnic University of the Philippines Sta. Mesa, Manila BS Business Administration Major in Management Secondary 1986 – 1990 Sta. Cecilia Catholic School Canlubang, Laguna Elementary 1980 – 1986 Canlubang Elementary School Canlubang, Laguna PROFESSIONAL EXPERIENCE Executive Secretary – June 2015 to Present under Enterprise Core Business Development and Research Duties and Responsibilities 1. Opening, sorting and categorizing all incoming information to the department and getting to appropriate people in a timely fashion. 2. Processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication. 3. Scheduling appointments, meetings and personal appearances by the Department Head. 4. Duplicating, filing, recording of data shared between departments. 5. Providing information and processing messages for the Department Head. 6. Supervising any support staff and ensure all office policies and procedures are being implemented. 7. Maintains record of all documentation, file materials, manage data entry and even set up databases and other relevant data information. 8. Prepares the Cost Center budget as well as the quarterly variance explanation. 9. Prepares SAP documents such as requisitions, purchase request and reservation of materials needed by the department. 10. Consolidates various reports. Executive Secretary – August 2014 to May 2015 under Financial Reporting Center Corporate Cashier – April 2014 to July 2014 under Enterprise Payments Management 1. Handles/ accepts the payments (Cash and Checks) for the corporate accounts. 2. Reviews and evaluates the documentations being submitted by the clients as attachments for the payment being made. 3. Handles accurately the posting of payments being made by the customers. 4. Submits Daily Collection Report/ Daily Check Collection and other reports on a timely manner. 5. Submits all the checks/ cash collections at the end of the day to be deposited in the company’s account. Corporate Revenue Analyst - January 2011 to April 2014 under Corporate Collection and Reconciliation Mgmt. Duties and Responsibilities 1. Reviews expediently and carefully all corporate accounts that are included in the treatment list based on the latest disputes, payment settlements and commitments; and decides whether to finally include/exclude any specific delinquent accounts from auto- treatment. 2. Reviews and evaluates sufficiently the list of treated accounts (temporary disconnected/ permanent disconnected due to none/short/late payment of total amount due, and decides quickly whether request for reconnection are acceptable based on latest payments, settlement commitments and/or disputes from clients. 3. Identifies, reviews and evaluates diligently the list of accounts with less than 100% payments of MRC (monthly recurring charges) but were not covered by an auto treatment process; determines if the treatment exemptions were valid due to pending or unresolved account issues which require further evaluation, coordination and/or actions. 4. Reviews, coordinates and/or resolves any pending issues if any from previous month, of undelivered bills, delayed 1st billing, billing records correction/updating, bill disputes, misapplied/unapplied/misrouted payments and unposted adjustments, to ensure full timely payments of bills prior to current month’s due date 5. Present, justifies and defends validated cases of accounts with revenue adjustments before the members of Billing and Collection Committee to secure approval for posting. 6. Accountable for the disposition on any pending disputes that may result to operational or revenue adjustments, Extended Credit Arrangement request, and critical service orders (e.g. disconnection/upgrading/down grading request) to preclude any settlement delays. 7. Initiate negotiation meeting with the staff and Finance/ Accounting executives of the corporate clients, together with assigned Relationship Manager, to present the updated and reconciled A/R aging profiles as basis of discussions and payment settlement. Executive Secretary – October 2000 to December 2010 under SLuzon CoreNetwork/SGMMCoreNetwork/Revenue and Cash Accounting Center TRAFFIC OPERATOR – November 1994 to September 2000 under Directory Assistance Division Duties and Responsibilities 1. Provide accurate and fast information on telephone numbers in Metro Manila and Provincial listings 2. Provide direct dialing assistance for national and international calls 3. Respond to inquiries about the products and services of the company. 4. Handle telephone system such as Computerized Directory Assistance System and Digital Switch Board. TRAININGS/ SEMINARS Trainings and seminars are available on request