Jennifer C. Smith
30 Bellridge Drive Shrewsbury MA 01545-
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SKILLS AND QUALIFICATIONS
Freelance copywriter specializing in webpage, blogs and article and email sales copy
PROFESSIONAL EXPERIENCE
SELF EMPLOYED
FREELANCE WEB AND EMAIL COPYWRITER - April 2018 - Present
· Write compelling, results-driven sales copy that’s conversational, personable, and calls the customer to action
DIGITAL FEDERAL CREDIT UNION – Framingham MA
MEMBER SERVICE REPRESENTATIVE - October 2017 - Present
· Provide friendly service to credit union’s members in the Framingham branch by meeting organizational monthly goals
· Process auto, Visa, and personal loans via LoansPQ
· Master internal CRM and transaction processing systems
· Participate in branch opening/closing and quality control procedures
TRAKTEK PARTNERS - Newton MA
MARKETING AND SOCIAL MEDIA ASSISTANT (CONTRACT) - October 2015 - November 2015
· Managed social media editorial calendar and planned strategic content for internal and client accounts
· Wrote sales copy for client webpages, blogs and social media accounts
PARTNERS HEALTHCARE SYSTEM, INC – Boston MA
ADMINISTRATIVE ASSISTANT TO HUMAN RESOURCES - March 2012 – October 2015
· Managed calendar scheduling and project prioritization for senior human resources leadership executives
·Processed department invoices and reconciled any issues with Accounts Payable
·Mastered Outlook scheduling meetings ranging from standing individual appointments to high level executive search logistics
·Managed front desk duties for receptionist twice daily
STATE STREET CORPORATION - Boston MA
RECRUITMENT COORDINATOR (CONTRACT) - February 2011 – August 2011
WAYFAIR – Boston MA
CUSTOMER SERVICE CONSULTANT - June 2010 - February 2011
EDUCATION
MOUNT HOLYOKE COLLEGE – South Hadley MA
B.A in English/Sociology – May 2010
