Jennifer Sandrejo

JENNIFER SANDREJO SPECIALIZED VIRTUAL ASSISTANT | REAL ESTATE VIRTUAL ASSISTANT | CUSTOMER SERVICE REPRESENTATIVE | MEDICAL VIRTUAL ASSISTANT EXECUTIVE SUMMARY A compassionate, self-motivated, hardworking person with three years of experience in executive assistance, customer service, website content, and administration, record-keeping, and various personal assistance tasks. Able to focus on work without the need for supervision on given responsibilities. Seeking a role in project management as a real estate, medical, or executive assistant. MY EXPERTISE Customer Service Administrative / Executive Assistance Copywriting Data Management Coaching / Teaching Multiple Project Management Document Preparation TOOLS Microsoft Office Google Workspace Facebook Suite SalesForce Cisco Webex Slack eCW AthenaHealth Dolphin Mango Voice Airtable Avaya Justcall REFERENCES Allan Christopher S. Reyes Executive Virtual Assistant- Edward Ezekiel L. Astorga Healthcare Virtual Assistant- CONTACT-- RELEVANT EXPERIENCES Medical Virtual Assistant Castle Hills 3D Orthodontics August 2022 – Present Chart Management Inbound and Outbound Calls/Emails Insurance Verification Appointment Scheduling Social Media Management Real Estate Virtual Assistant Longrow Holdings LLC June 2021 – July 2022 Data Management Cold Calling Encode Property Activities Encode Property Income and Expenses Set Up Appointments with the Buyer and Seller Managing Recevables Sykes Asia Incorporation CSR | Back Office Associate Account: Verizon Wireless and Verizon FMCI Telephone February 2020 – May 2021 Processing Device and Gadget Accessories Upselling: Plan and Device Insurance Process One Time Payment Process Payment Arrangement Device Basic Troubleshooting Enroll Customers Account Cancellation Telephone Repair Scheduling Data Entry Data Management Appointment Scheduling Inbound/Outbound Calling Alorica – Pasay City Account: CVS SSI (Medicare) June 2017 – December 2019 Process prescription via mail order service with Prescriber’s prescription and consent. Explaining the benefits of Health Insurance. Process One Time Payment Order Placement Order Tracking Coordinates with the Doctors, Nurses, Pharmacies, and different Manufacturers of prescription for Branded and Generic Drugs Expound Copay, Coinsurance and Deductible