Jennifer Quintero

Jennifer Quintero Dubai, UAE -- Areas of Expertise  HR Operations & HR Business Partnering  Compensation & Benefits Management  Performance Management  Employee Relations  Talent Acquisition & Onboarding  Behaviour Assessments  Training Planning  Job Evaluations Education ‣ BS Info and Computer Science St. Paul College Manila, PH (1993) Training ‣ Behavioural Assessments Thomas Profiling (PPA) ‣ Finance for Non-Finance PricewaterhouseCoopers ‣ Business Communications and Problem Solving ‣ Group Coach Mastering Session, Kim Page ‣ Authentic Leadership in a Crisis: Fad or Fact, DP World ‣ Virtual Facilitation Excellence, DP World ‣ AGILE 101 for HR, DPWorld Professional Profile Solution-oriented, commercially astute and highly experienced HR leader with a talent for developing effective strategies, implementing robust processes and aligning solutions with business needs. Collaborates organisation-wide, establishing and strengthening relationships to gather data and ideas, embed HR excellence, set organisational structure, drive effective recruitment, optimise continual improvement, maximise performance and optimise human capital. Confident and affable with a people-centric leadership style which is used to inspire and mentor subordinates and achieve buy-in at all levels of an organisation. A consummate professional who can be relied upon to identify and deliver on complex HR projects, processes and initiatives and manage change effectively from inception through to completion. Career Summary May 2022 - Present HR Manager P&O Maritime Logistics – Dubai, UAE Leading the human resources functions of the Offshore Services Division’s shore support and provides marine logistics solutions to the global industry, with a primary focus on the Qatar, KSA, Subsea, UAE Offshore, Nigeria and Maputo business entities/operations. Corporate HR Operations • Support the CHRO to drive and execute people strategy in partnership with business unit heads and global HR managers. • Partner, consult and manage line managers to educate and advise on all stages of the employee life cycle including performance management, employee development, retention, training, recruitment, induction and employee relations. • Manage HR reporting, assuring availability of key data for informed decision-making on workforce utilisation and workplace practices • Manage complex HR projects involving cross-functional collaboration • Advise on all administration and personnel related topics and ensure the HR function, tools, policies and processes support the business effectively • Provide and responds to Group Internal/External audit in terms of HR procedures covering onboarding and training with focus on Offshore Services business entities (Qatar, KSA, Subsea, UAE Offshore, Nigeria and Maputo) Compensation & Benefits • Provide quarterly report to the group employee data management system covering global P&O Maritime logistics headcount, nationality, gender, resignation, job level, annual compensation • Participate in annual salary & discretionary bonus and salary reviews in accordance with Renumeration Committee Directives • Prepare headcount and overhead budget for the Offshore services division and monitor deviations against actual spend and financial forecasts • Provide annual salary / pay review and performance bonus calculation and presenting any relevant information to remuneration to support cases for changes to pay scales, benefits and allowances. • Oversee the payroll processing to ensure the accuracy and timeliness of the payroll Performance Management • Manage global performance management process from goal setting up until the closing of the annual performance evaluation including performance calibration • Lead the performance management process by guiding and advising managers on continued staff development by setting objectives, development plans and providing feedback. Consult with line managers to proactively identify and address employee performance issues • Participate in Performance Calibration and Succession Planning discussions • Establish and implement training plan for applicable shore employees Talent Acquisition and On-Boarding • Prepare and process staff requisitions and set the budgets for shore vacancies according to authority matrix. • Support the search and selection process, approve offers for new hires and ensure on-boarding programmes are followed. August 2018 – April 2022 HR Officer P&O Maritime Corporate – Jebel Ali, UAE • Oversee and developed the recruitment process for Offshore Services Division (Qatar, KSA, UAE Offshore and Subsea) up to full onboarding process is completed. • Coordinated with local and international recruitment agencies and social networking platforms to reach out to suitable candidates • Monitored the on-boarding process and liaised with PRO regarding staff visa applications • Prepared employment contracts, reviewed and completed amendments • Focal point for staff enquiries, grievances and complaints • Coordinated with insurance providers regarding policy enrolments and renewals • Liaised with internal and external managers of training events • Conducted comprehensive behaviour assessments, analysed results and provided valuable feedback to superiors. • Provided assistance during the merger of P&O Maritime and Topaz Marine Energy & Limited i.e. contract preparation, policy discussion, visa follow-up, etc. • Review old Topaz policies and align with P&O Maritime policies. Crewing & HR Officer P&O Maritime – Jebel Ali, UAE Jan. 2017 – July 2018 • provide the relevant crewing, rostering and administrative support for smooth running of HC department functions. Arrange crew changes (covering worldwide operations) for all crew on assigned vessels, using most cost effective and convenient travel routes and ensuring all crew certification is complete and valid at all time. • Prepared job postings, screened applicants, arranged skills assessments and conducted competency-based interviews • Advised on local recruitment trends and UAE labour law • Negotiated offers and advised candidates ontheir CV, career development and interview techniques • Provide Training and Development summary report, as identified in the annual Performance Appraisal process • Initiate the process of the UAE Cadet Training programme plan and monitor progress of the existing Cadets under P&O Maritime scholarship program • Ensuring that each vessel is manned with qualified, medically fit, and experienced seafarers and interact with the relevant Flag State Authorities to ensure endorsements are obtained • Implementation of the STCW convention on-board and Flag State procedures and regulations HR Officer P&O Maritime – Roads & Transport Authority Dubai, UAE June 2014 – Dec. 2017 • Provide the relevant Human Capital support for smooth running of HC department functions in terms of payroll, overtime, employee relations, recruitment, compensation and benefits, manning, grade & salary analysis, bonus review, corporate responsibility, employee rewards, training analysis & development, employment contracts, grievances, etc. in accordance with the HC policies and procedures of P&O Maritime. • Formulation of a recruitment plan in line with the technical requirement of the vacant position and in consideration with the timeline required by the department concerned. Such recruitment plan includes sourcing out candidates, provision for the manning requirement (for vessels), certificate verification, security clearance check and submission of shortlisted CVs to the line manager. • Implement succession planning by motivating employees to apply for higher positions being offered by the company. • Prepare a comprehensive recommendation analysis for the selected candidates through the interview feedback and validate candidate’s background certificate/documents. • Preparation of employment contract, visa processing, medical check- up and visa stamping procedures. • Prepare on-boarding inductions of the new joiner such as staff announcement, uniform, ID, PPE items, safety induction, transport provision and accommodation for candidates coming from outside UAE. • Ensuring that each vessel is manned with qualified, medically fit, and experienced seafarers and interact with the relevant Flag State Authorities to ensure endorsements are obtained References are available on request