Hi I'm Jennifer Patricia Ocampo, a professional in the Business Process Outsourcing (BPO) industry. With over 16 years of experience, I've developed a deep understanding and expertise in managing and optimizing business process to enhance efficiency ,customer satisfaction and overall organizational performance. Currently serving as a Reporting Analyst at TATA Consultancy Services, where I excel in analyzing large datasets, designing comprehensive reports and collaborating with cross functional team to meet diverse reporting requirements. A Lean Six Sigma Green Belt certified individual committed to ensuring data accuracy, compliance with reporting standards, and delivering valuable insights to stakeholders.