Jennifer P. Padilla
Block 1 Lot 45
Carlton Residences
Brgy. Dita Sta. Rosa Laguna
E-mail address:-Mobile number:- (Globe)
Accustomed to working in fast-paced environments with the ability to learn fast, think and act quickly during challenging situations.
Excellent interpersonal skills and ability to work well with others in both supervisory or support staff roles.
Excellent communication skills in English language.
TERTIARY Bachelor of Science in Tourism (2001)
University of Baguio
Baguio City
SECONDARYChrist the King College
San Fernando City, La Union
PRIMARYRosario Central School
Rosario, La Union
Computer Reservation System
Amadeus and Galileo System
ISO – Customer Service Training
August 2013 – December-Makati City
Customer Service Representative
Handles all kinds of complex and high risk billing enquiries
Handles cancellations and retentions
September 2009 – March 2012KGB PhilippinesSta. Rosa, Laguna
Credit Management Consultant
Telstra Australia
Manages payment and payment deadlines
Handles promise to pay enquiries
Gives answer in a timely manner without compromising the quality of the answer.
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Reservation and Ticketing OfficerSoutheast Asian Airlines Pasay Rd. Makati City
Answers phone calls regarding flight inquiries and reservations
Answers email regarding hotel and group bookings
Responsible in preparing flight manifest
Marc Anthony Madarang
Team Leader
Kgb_Philippines-
