Jennifer Okutalukwe

JENNIFER OKUTALUKWE VIRTUAL ADMIN ASSISTANT ​ - •-• LinkedIn.com/in/jenniferokutalukwe Enugu, Nigeria • PROFESSIONAL SUMMARY Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard working by peers, I can be relied upon to help your team achieve its goals. SKILLS Travel itinerary & arrangements ​ SEO optimization ​ Problem Solving​ Meeting scheduling ​ CRM management ​ Customer Support ​ social media management ​ Time Management Graphic Design photo and video editing PROFESSIONAL EXPERIENCE COMMUNITY MANAGER Tad Tech | Remote | February-2025 ●​ Boosted community engagement by implementing interactive content strategies, fostering discussions, and enhancing user participation. ●​ Delivered customer support via email and live chat, resolving inquiries efficiently and enhancing user experience. SOCIAL MEDIA MANAGER/ EXECUTIVE ASSISTANT​FinishesWorld Construction | Remote | June 2023- November 2024 ●​ Created and managed engaging social media content, leveraging data-driven strategies to enhance brand visibility and audience engagement. ●​ Executed and optimized Meta Ads campaigns, driving targeted reach and maximizing return on investment (ROI). ●​ Managed multi-platform inboxes and client communications, ensuring timely responses and seamless scheduling of virtual and in-person meetings. ●​ Supervised on-site contractors, overseeing workflow efficiency and ensuring accurate, on-time payroll processing. ●​ Delivered exceptional customer support and provided project updates, maintaining accountability, transparency, and client satisfaction throughout ongoing initiatives. Executive Personal Assistant (Event Ushering Agency) Remote | May 2020 - April 2023 ●​ Facilitated and scheduled meetings for event and travel bookings, ensuring smooth coordination and seamless execution. ●​ Managed client databases, email communications, calendar scheduling, and document organization to enhance workflow efficiency and client engagement. ●​ Led talent acquisition efforts, overseeing auditions and recruitment to secure highly qualified professionals. ●​ Implemented proactive planning strategies to mitigate last-minute disruptions, optimizing travel and event logistics. EDUCATION B.A LINGUISTICS| Nnamdi Azikwe University, Awka, Anambra ​ Chinese mandarin (beginner) VOLUNTEER EXPERIENCE 2021 - 2024 Content Creator (Contract) ●​ Produced BTS (behind-the-scenes) videos, designed logos and marketing flyers, and managed social media content scheduling. ●​ Executed and optimized Meta Ads campaigns on Instagram to enhance brand visibility and audience engagement. Social Media Strategist ●​ Developed and executed social media strategies to enhance brand awareness and engagement. ●​ Edited and produced video content to optimize audience reach and interaction. ●​ Revamped social media profiles, ensuring brand consistency and improved online presence.