Jennifer Okedike
Virtual Administrative & Executive Assistant
Port Harcourt, Nigeria | - |-
Professional Summary
Versatile and tech-savvy Administrative & Executive Assistant with over 5 years of
experience supporting business leaders and managing daily operations. Proven track record
in streamlining tasks, enhancing communication, and improving workflow efficiency.
Skilled in remote team support, calendar and inbox management, project coordination, and
client communication. Confident using tools like Google Workspace, Monday.com, Canva,
and Zapier to keep things running smoothly.
Core Competencies
- Executive & Administrative Support
- Calendar & Email Management
- Document Creation & File Organization
- Project Coordination & Task Management
- Bookkeeping & Invoicing
- Customer Service & CRM Tools
- Procurement & Supply Chain Coordination
- Workflow Automation (Zapier)
- Tools: Google Workspace, Microsoft Office, Canva, Monday.com, QuickBooks
Professional Experience
Administrative Operations Assistant
STJ Consulting Services | Apr 2024 – Present
- Managed executive email inboxes, improving response times by 40%
- Organized calendars and scheduled appointments, reducing conflicts by 25%
- Created documents and presentations using Google Workspace and Canva
- Oversaw task tracking in Monday.com to improve project delivery by 30%
Virtual Assistant & Customer Support Representative
Procurement Chic | Feb 2023 – Nov 2023
- Provided multi-channel customer support with a 95% satisfaction rate
- Handled order processing and optimized product listings to improve visibility
- Conducted product research and contributed to social media content strategy
Administrative & Supply Chain Assistant
Jens Procurement Spot | Nov 2019 – Nov 2023
- Coordinated procurement and logistics, reducing lead times by 20%
- Managed client communication and documentation
- Ensured fast response and resolution times for customer inquiries
Administrative Assistant
Emmaro IT Services | Jan 2018 – Nov 2019
- Organized files and records, improving document retrieval efficiency
- Assisted with scheduling and communication across departments
Computer Instructor Intern
Cornerstone International Schools | Jan 2017 – Dec 2017
- Delivered engaging computer literacy classes for primary and secondary students
Education
Master’s in Public Health Microbiology, 2021
Bachelor’s in Microbiology, 2015
Certifications
- Google Digital Marketing & E-commerce
- Administrative Professional Foundations
- Developing Your Emotional Intelligence
- Administrative Support
- Communication Foundations
- On-Demand IT Skills
- Short-Term Rentals
