Jennifer Obiukwu

OGECHUKWU JENNIFER OBIUKWU-- Lagos NG 101245 http://www.linkedin.com/in/jennifer-obiukwu SUMMARY Energetic self-starter with experience in Customer Relations and Marketing. Excels in providing exceptional service to clients; especially skilled with handling challenging customers. Uses every customer interaction as an opportunity to improve professionally. WORK EXPERIENCE Virtual Executive AssistantMay 2019 - January 2022 Cypeco Intl Co. Ltd Scheduled business, personal and weekend events according to departmental needs and personal requests. Planned and supervised over 30 executive air travel, hotel accommodations and meeting agendas. Researched new systems and executive business operations, compiled information into detailed reports before recommending implementations thereby saving company recurring costs. Sales RepresentativeSeptember 2016 - May 2022 Ecobank Nigeria PLC Developed new businesses by analyzing and identifying account potentials through studying current business and grew the company's customer base from 200+ to over 1,000. Scheduled appointments, Pitched the products and services to the right contacts and maintained businesses on a long term basis. Customer Service RepresentativeFebruary 2017 - August 2020 Ecobank Nigeria PLC Implemented best practices in fostering exceptional customer care support and processed customer product orders in collaboration with third party fulfillment vendors. Trained and mentored 100+ employees and team members on sales and customer service techniques. EDUCATION Institute of Management and Technology, Enugu, Nigeria.February 2010 - November 2015 HND, Mass Communication. SKILLS Organizational Customer Relationship Data Entry