Jennifer Murberg

JENNIFER MURBERG- | Virginia Beach, VA |- https://www.linkedin.com/in/jennifer-murberg-1a81b513/ Adaptable professional with 10+ years managing complex projects across healthcare and localization industries. Skilled in process optimization, stakeholder engagement, and team leadership, with a proven ability to streamline workflows and maximize project outcomes. Combines analytical problem-solving with creative visual communication skills to deliver exceptional results in dynamic, fast-paced environments. Key Skills Strategic Planning | Process Improvement | Requirements Gathering | Resource Management | Leadership | Stakeholder Engagement | Agile Methods | Workflow Streamlining | Active Listening | Adaptability | Detail-Oriented | Critical Thinking | Communication | Training & Mentorship | Team Collaboration | Problem Solving | Documentation | Quality Assurance | Multitasking | Digital Transformation Technical Skills Project Tools: MS Project | Smartsheet Creative Software: SharePoint | Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat, Animate, Lightroom, Media Encoder, XD) | Camtasia | Figma | Canva | WordPress Productivity: MS 365 Suite | Google Suite | DevOps | FileZilla Coding: HTML | CSS | XML | some JSON & JavaScript Industry Expertise: Trados Studio | Articulate Storyline | Plunet | Buko Work Experience PROJECT COORDINATOR Sentara Health | Remote July 2022 – April 2025 Spearheaded diverse projects across the organization while adapting to evolving responsibilities. Initially focused on Health Plan projects (Jul 2022-Dec 2023), ensuring alignment with business objectives and quality standards through comprehensive project planning, stakeholder management, cross-functional collaboration, change management, and requirements gathering. Promoted to the ePMO Center of Excellence in January 2024, where responsibilities shifted to SharePoint optimization, process improvement, internal communications, and technical support. Consistently deliver successful outcomes through effective communication, meticulous planning, and proactive problem-solving. • Designed SharePoint environments supporting 200+ users in 3 business verticals, delivering custom pages, automated lists, and interactive forms that standardized processes and reduced manual work. • Created engaging newsletters, presentations, and documents that enhance team collaboration and information sharing. • Developed comprehensive project plans in MS Project that mitigate risks and ensure on-time delivery. • Built strong relationships with business owners, stakeholders, and vendors that facilitate project success. • Identified and implemented process improvements that increase operational efficiency and team productivity. • Provided technical support and training that enable team members to utilize tools effectively. SENIOR PROJECT MANAGER ISI Language Solutions | Remote July 2021 – June 2022 Led end-to-end project lifecycle management for language services, overseeing a team while ensuring adherence to client deadlines and quality standards. Maintained effective communication channels between clients, vendors, linguists, and reviewers. Applied technical expertise to create Trados packages, update Translation Memories, and implement technical changes in MS Word and Adobe InDesign. • Promoted from Project Manager within nine months based on performance. • Presented comprehensive training and mentorship to team members, improving overall team capabilities. • Delivered high-quality translation projects that met all client specifications. LOCALIZATION ENGINEER/TECHNICAL PROJECT LEAD Ingenuiti | Virginia Beach, VA April 2012 – July 2021 Managed multiple complex multi-language localization projects while collaborating with clients to meet requirements and deadlines. Performed comprehensive technical localization services, including document and eLearning localization, audio processing, video editing, dubbing, subtitling, and graphic localization. Conducted thorough quality assurance checks while providing technical support to linguists, reviewers, and team members. • Analyzed projects and developed accurate quotes that balanced client needs with resource constraints. • Created translation kits and packages using Trados to optimize the localization workflow. • Contributed to eLearning development while performing English storyboard proofing and editing. • Trained and mentored new employees, including overseas team members, building organizational capacity. PATIENT CARE REPRESENTATIVE Virginia Oncology Associates | Virginia Beach, VA Feb 2008 – Dec 2011 PATIENT CARE REPRESENTATIVE Atlantic Psychiatric Services | Virginia Beach, VA Sept 2004 – Feb 2008 Education Bachelor of Arts, Graphic Design and Media Arts Major: Web Design Southern New Hampshire University | Manchester, NH (remote) Associate of Applied Science, Web Design ECPI College of Technology | Virginia Beach, VA