Jennifer Morrissey

Jennifer Morrissey P: - | E:- SUMMARY Results-oriented, self-motivated and highly productive professional with over 15 years of experience in the HRIS/Payroll services industry. Highly skilled listener and communicator with the ability to assess needs, develop solutions and integrate those solutions. Demonstrated effectiveness in handling complex projects and exceeding project milestones. SKILLS & EXPERTISE Active Listening • Communication • Initiative • Judgement and Decision Making • Leadership • Microsoft Office • Motivation and Enthusiasm • Organization and Planning • Problem Solving • Project Management • QuickBooks • Teamwork • Time Management EXPERIENCE DELEX TRANSPORT | Naperville, IL Office Manager • Managed all HR/Payroll functions and maintained financials in QuickBooks. • Developed and retained customer relationships. CONNOR & GALLAGHER ONESOURCE | Lisle, IL Implementation Manager 2017 – 2018 2016 – 2017 • Oversaw all phases of the implementation process for Darwin HRIS/Payroll and SwipeClock Time products. • Analyzed client existing systems and business processes to find creative solutions to help businesses with their long-term needs. • Established processes and procedures for newly formed department to ensure successful implementation delivered on time with high quality. ADP | Elk Grove Village, IL (Remote) Implementation Consultant, National Account Services 2006 – 2014 • Managed all phases of the client implementation process for ADP GL and ADP Workforce Now products and custom program interfaces. • Analyzed existing client systems, interface requirements and operational needs in order to counsel client in the functional system design and system configurations. • Developed and maintained effective, proactive relationships and communications with clients and ADP departments to contribute to a successful overall client experience. ADP | Downers Grove, IL Team Leader, National Account Services 1999 – 2003 Solution Center Consultant, National Account Services 1997 – 1999 • Oversaw day-to-day operations of multi-product team of ten National Account Consultants with a combined client revenue averaging ten million dollars. • Led onsite client meetings to review client internal processes and identify and develop process improvements utilizing additional ADP products and features. • Selected Team Leader of the Year by Management Team for achievement in team building, client focus and business impact. EDUCATION NORTHERN ILLINOIS UNIVERSITY | Dekalb, IL Bachelor of Science, Political Science, International Relations