Jennifer Memoracion

Jennifer Memoracion

$4/hr
Costumer Service, Non-Life Insurance (non-voice)
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
38 years old
Location:
Talisay, Cebu, Philippines
Experience:
12 years
JENNIFER ALMOCERA MEMORACION CAREER OBJECTIVE To utilize my skills and experiences the best possible way, for achieving company’s goal. WORKING EXPERIENCE QBE Group Shared Services (North America) - January 12, 2015 to January 1, 2020 - Team Subject Mater Expert (SME) - Certified on SME Training Enablement Program Suites (STEPS) - Works as Senior Assistant Underwriter certified on: >Corporate Underwriting: New Business and Renewal >Commercial Lines Underwriting: Amendment & Cancellation >Specialty Line Underwriting – EQBE Program (Workers Compensation) New Business Prep, Renewal Prep, Amendment, Cancellation & Post Issuance >Specialty Line Underwriting – Aviation - Workers Compensation New Business and Renewal Preparation, Amendments, Cancellations & Reinstatement >Handles Workers Compensation Criticism (Work Comp CRIT) Commercial Lines & Specialty Lines - Quality Analyst (QA) Certified on Workers Comp Aviation processes - Quality Analyst (QA) Certified for Commercial Lines/ Specialty Lines Cancellation Process - Facilitate the Aviation Trainings - Facilitate the Commercial & Specialty Lines Cancellation trainings - Facilitate Commercial Lines Trainings - Team POC PNB General Insurers Co, Inc. - May 2, 2008 – January 9, 2015 - Handles Accounting, Underwriting and Claims - Assists on marketing/ promotional aspect of the company - Prepared all the administrative duties, compliance and reportorial to head office Assist/take calls from PNB Cebu-Bohol Area Branch Managers, and clients inquiries and concerns Assigned to PNB Gen Tacloban Branch to run the branch operations for almost 3 months (August 23 to November 2012) when all the 3 branch personnel resigned Trained all the newly hired employees (Branch Head and Staff) of PNB Gen Tacloban Branch On-the-Job Trainee PNB General Insurers Co., Inc - October 2007 to January, 2008 SEMINARS/TRAINING ATTENDED - SME Training Enablement Program - QBE Sky Rise Beta Suite (STEPS) ​ arch 5-7, 2018 M - Exceeding Customer Expectation (ECE) - QBE Sky Rise Beta February 7-9, 2018 WORK AND ACADEMIC ACHIEVEMENTS - 2019 Orion Nominee (entire GSSC) 2019 Aurora Lister (Director’s Choice) 2019 2​st​ Quarter Aquila Awardees NA Operation 100% QA Scores for the 1st half of 2019 Consistent Team Top Performer (2015 – 2019) Year 2018 Record Breaker Top CSO for the 3​th​ quarter Year 2016 Record Breaker Top CSO for the 4​th​ quarter Valor Awardees Graduated Magna Cum Laude Consistent Dean’s Lister from first year to fourth year College Graduated as Cardinal Vidal Academic Scholar Leadership Awardees by Pres. Gloria Macapagal Arroyo Young Leadership of the year by Junior Jaycee Cebu (JCI) Graduated with honors – Secondary Graduated as Class Valedictorian – Primary Consistent first honor from grade one to grade six – Primary SKILLS - Hardworking, keen to details, highly organized and results oriented; With good decision making skills Can handle work pressure with minimum supervision; Flexible and team player; and Good English Communication, both written and oral Proficient in computer Applications (MS Office, Excel & PowerPoint) EDUCATIONAL BACKGROUND Tertiary : Salazar Colleges of Science and Institute of Technology – Cebu City Camps - N. Bacalso Avenue, Cebu City - Bachelor of Science Major in Business Management- CHARACTER REFERENCES Janzel Cuevas Team Lead – QBE GSSC - Cebu - Farah Jane Bertulfo Team Lead – QBE GSSC - Cebu - Caesar “Soi” Valmocina QBE GSSC - Operations Manager - NA - Ebrich “Brix” Solon Team Lead – QBE GSSC - Cebu -
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