JENNIFER JIGGETTS, MBA
Global Communications, Operations, & Strategy Leader
PROFESSIONAL SUMMARY
Global communications and operations leader with nearly 15 years of experience supporting senior executives across government, international development, nonprofits, and mission-driven enterprises. Known for translating complex initiatives into compelling narratives, building cross-cultural operations, and forging strategic partnerships that drive impact and growth. MBA-trained, Peace Corps–rooted and recognized by President Barack Obama and First Lady Michelle Obama for advancing girls’ education and women’s economic empowerment.
PROFESSIONAL EXPERIENCE
Founder & Chief Creative Officer
Jennifer Jiggetts Jewelry, LLC | Global (U.S. & Lesotho/South Africa) March 2020 – Present
Founder of a socially conscious, women-led enterprise operating across the U.S. and Southern Africa, focused on ethical production, cultural preservation, and economic opportunity.
• Relocated and expanded operations to Lesotho to build a cross-border supply chain supporting women artisans in rural communities.
• Design and implement operational systems for sourcing, production, vendor management, and international logistics.
• Lead brand strategy, storytelling, and communications to position the company as a purpose-driven global brand.
• Cultivate partnerships with artisans, retailers, community leaders, and development stakeholders.
• Provide strategic coaching to founders and executives on leadership, operations, and sustainable growth.
Communications & Business Consultant
Third Sight, LLC June 2025 – PresentStrategic advisor supporting brand growth, communications infrastructure, and monetization strategy for a mission-driven company.
• Lead development and execution of integrated communications strategies across digital and print platforms.
• Audit and refresh website content and messaging to improve clarity, alignment, and audience engagement.
• Develop evergreen digital products and promotional content to support revenue growth.
• Identify new growth opportunities, including thought leadership positioning and a forthcoming book project.
Consultant (Meetings, Operations, & Executive Support)
Brickhouse Meetings, LLC September 2024 – PresentManage high-level conference and meeting operations for executive clients.
• Produce executive-facing deliverables including calendars, performance metrics, briefing materials, and leadership presentations.
• Support meeting facilitation and messaging strategy to align engagements with organizational priorities.
Communications Advisor/Deputy Team Lead
Public Health Institute (PHI)/USAID December 2023 – December 2024Provided senior-level communications support to a multi-office USAID bureau, strengthening visibility, stakeholder engagement, and congressional support.
• Drafted executive communications, success stories, web content, social media, and annual reports disseminated to Congress and global partners.
• Collaborated with First Lady Dr. Jill Biden’s Communications Team on Cancer Moonshot–related messaging for USAID leadership platforms.
• Authored talking points and briefing materials for executives and Mission staff worldwide.
• Supported the launch of a high-visibility annual report on Capitol Hill that contributed to increased bipartisan support and funding.
• Designed and delivered communications trainings to strengthen bureau-wide branding and digital storytelling.
Consultant
Deloitte US October 2020 – November 2023Supported federal & global clients including USAID, HUD, Ginnie Mae, and the U.S. Census Bureau.
• Led internal communications strategy across 12 workstreams, consolidating messaging into one unified voice.
• Developed digital content for Census Bureau that generated over 11 million website visits, ranking among the agency’s top-performing platforms.
• Managed executive communications and coordinated a team of 20 writers for bi-monthly global internal communications.
• Contributed to a USAID team awarded the 2022 MarCom Gold Award for data-driven communications influencing public policy.
Project Manager
PotomacWave Consulting | FEMA/FIMA September 2019 – July 2020
• Managed executive communications, correspondence tracking, and meeting facilitation for senior FEMA leadership.
• Developed SOPs, dashboards, and SharePoint tools to improve operational efficiency and stakeholder coordination.
• Supported FEMA’s COVID-19 Business Continuity and Communications Plans.
Consultant
Institute for Educational Leadership May 2019
• Secured a $350,000 grant for a youth social entrepreneurship program.
• Facilitated innovation and Design Thinking trainings for 50 staff members.
Project Manager/Community Economic Development
United States Peace Corps (Lesotho) October 2012 – November 2014
• Led an income-generating entrepreneurship initiative engaging teachers, students, and community members.
• Co-created a jewelry enterprise that became a sustainable source of local income.
• Work recognized through the Let Girls Learn Initiative by President and First Lady Obama.
Journalist
The Virginian-Pilot | The Carroll County Times July 2008 – September 2012
• Reported on business, government, and community issues, building strong stakeholder relationships and storytelling expertise.
EDUCATION
Master of Business Administration (MBA)
The College of William & Mary
Bachelor of Arts in Journalism
Norfolk State University
TOOLS & PLATFORMS
SharePoint | Tableau | Microsoft Office | Google Workspace | Canva | Adobe Creative Cloud
LANGUAGES
Sesotho | Oxford English | Some American Sign Language
