Jennifer Ikeh

 Jennifer Ikeh Port Harcourt, Nigeria- - Linkedin:https://www.linkedin.com/in/jenniferi-ikeh Summary Proactive and organized Administrative Assistant with a track record of supporting senior leaders and coordinating administrative functions in dynamic environments. Experienced in managing schedules, coordinating communications, and providing exceptional support for day-to-day operations. Known for meticulous attention to detail, professionalism, and the ability to handle confidential information discreetly. Skills Executive & Administrative Support Calendar & Schedule Management Customer Service Data Entry & Document Management Meeting Coordination & Minute-Taking Project Coordination & Tracking Travel Arrangements File Management & Organization Problem Solving Abilities Technical Proficiencies Microsoft Office Suite: Word, Excel, PowerPoint, Outlook Google Workspace: Docs, Sheets, Calendar Communication Tools: Slack, Microsoft Teams, Zoom Project Management: Trello, Asana CRM Software: HubSpot File Management: Google Drive, Dropbox Professional Experience Administrative Assistant Sky Logistics Jan 2024 – Oct 2024 Supported the management team in daily operations, managing schedules, organizing travel arrangements, and coordinating communications. Acted as the primary point of contact for internal and external stakeholders, ensuring smooth information flow across departments. Responded promptly to customer inquiries, handled complaints professionally, and provided timely resolutions, enhancing customer satisfaction. Organized and maintained electronic and paper files, ensuring quick and efficient retrieval of important documents. Coordinated meetings and events, including preparing agendas, taking detailed minutes, and managing follow-ups on action items. Created and edited correspondence, reports, and presentations, ensuring clarity and a polished, professional look. Managed the office supply inventory and coordinated procurement of necessary supplies, ensuring a well-stocked and organized workspace. Education National Open University of Nigeria B.A - Business Administration University Of Calabar HND - Business Education Certifications ALX - Africa Virtual Assistant