Jennifer Dumanacal

JENNIFER DUMANACAL General Virtual Assistant-- Davao del Norte, Philippines OBJECTIVE Highly skilled and experienced Virtual Assistant with a strong background in administrative assistance. Seeking a virtual assistant position where I can utilize my organizational abilities, attention to detail, and technical skills to support clients and contribute to their success. A R E A S O F E X P E R T I S E Social Media Management, Content Creation, Researching/Data Mining, Respond to Customer inquiries, Ads Creation, Canva Design Creation, Comment/DM Management, Online Community Management, Administrative Tasks. S K I L L S ADMINISTRATIVETASK SUPPORT Reliable in managing client's appointments and social calendars, taking minutes of a meeting, managing files and contact lists, sending out invites and project management (Asana, Trello, Evernote etc.) DATA ENTRY, RESEARCH AND PRESENTATION Capable of typing a t a speed of not less than 45 words per minute, great attention to details, ensuring data integrity, and information management. I have strong research skills and gathering of relevant and reliable information with keen eyes to aesthetic. EMAIL/INBOX MANAGEMENT Can handle, sort, organize, receive, response and prioritize client's messages ang queries. SOCIAL MEDIA MANAGEMENT Managing social media platforms/pages/groups such as Facebook, Instagram, Twitter, and LinkedIn. Adept in Facebook Business Suite, copywriting and outstanding scheduling posts on different platforms. EDITING Expert in using Canva and making visually stunning Canva designs may it be photo, logo, templates, slide presentations, banner, social media posts, and etc. I can also edit websites via Wordpress, Weebly, or Wix. E X P E R I E N C E Online community Manager February 2022 - December 2022 Foster a positive and engaging environment within the crypto community by actively participating in discussions, responding to queries and encouraging interaction among members. Develop and share relevant and compelling content to keep the community informed and engaged. Monitor community activities, enforce community guidelines, and maintain a respectful and inclusive atmosphere. Provide assistance and support to community members by answering questions, troubleshooting issues, and directing them to appropriate resources. Actively promote the online community and attract new members through targeted marketing efforts, social media engagement and partnerships. Monitor key performance indicators (KPIs) to assess the health and growth of the online community Act as the voice of the community, gathering feedback, suggestions, and concerns from members. Stay informed about industry trends, news, and developments that may impact the community. Stay up-to-date with the best practices in community management, social media, and online engagement. Administrative Assistant Answer phone calls, emails, and inquiries and directing them January 2018 - February 2022 to the appropriate personnel. Organize and maintain schedules, calendars, and appointments for executives or team members. Create, edit and format documents, presentations, reports and other business correspondence. Accurate entry and maintain data in various systems and databases. Generating reports, managing spreadsheets, and perform basic data analysis as required. Assist with general office operations, such as ordering and maintaining office supplies, managing office equipment, and handling incoming and outgoing mail. Assist in planning and organizing company events, meetings, and conferences. Arrange domestic travel for employees, including booking flights, accommodations, and transportations. Provide general administrative support to executives or team members including drafting correspondence, preparing meeting agendas and minutes, conducting research and other ad-hoc tasks E D U C A T I O N BACHELOR IN ELEMENTARY EDUCATION Major in General Education Arriegado College Foundation Inc. C E R T I F I C A T I O N 2023 - 07 - Current Basic WordPress Course General Virtual Assistant Course Virtual Executive Assistant Course Social Media Management Course VirtualWork PH A virtual assistant training offering courses that teach you the important aspects on how to be an effective Virtual Assistant.