JENNIFER CHEN - WEB DEVELOPER
LOS ANGELES, CA 90025 |- |-| Linkedin | GitHub | Portfolio
SUMMARY
Recent bootcamp graduate in full stack engineering with a focus on front-end development, proficient in JavaScript, React,
jQuery, HTML, CSS, Node.js, and PostgreSQL. Possess strong troubleshooting, problem-solving, and customer service skills.
TECHNICAL SKILLS
Frontend: JavaScript, React, jQuery, Bootstrap, HTML, CSS
Backend: Node.js, Express, RESTful APIs, PostgreSQL
Tools: Knex, Git, GitHub, Node Package Manager, Visual Studio Code, WordPress
Additional Skills: A/V, IT Troubleshooting & Problem Solving, Customer Service, Photoshop, Canva, Figma (basic)
WEB DEVELOPMENT PROJECTS
Restaurant Reservation App | Link
● React frontend with 15+ components that allows for creation & editing of reservations & seating at tables
● Node/Express backend API allows for CRUD operations and extensive error handling to PostgreSQL DB
● Technology: JavaScript ES6, PostgreSQL, Knex.js, Express.js, React.js, Node.js, Bootstrap, CSS3
Recipe Tracking App | Link
● Used React’s useState() hook to allow user(s) to create, read, update and delete their food recipes
● Wrote React function components, and used state over multiple components.
● Technology: JavaScript, React, Express, Knex, HTML and CSS. Progress/Versions tracked with Git.
Mar 2023
Dec 2022
WEB DEVELOPMENT EXPERIENCE
Flexible Web Development Support - Virginia Mae King Foundation
Remote | Mar 2023 - Present
● Ongoing web development support including website maintenance, updates or improvements
● Developed a chatbot on WordPress to direct patients and provide online educational warning signs of breast cancer
Assistant Web Developer & Content Management - UCLA Health
Los Angeles | Feb 2017 - June 2019
● Developed and maintained front-end web applications using a CMS platform and HTML, CSS, Bootstrap for UCLA School
of Medicine clients to feature research projects, while conducting QA testing and browser compatibility
● Created tutorial manuals for custom-made applications to teach new users
● Designed flyers and templates and updated a weekly news digest using HTML to advertise ~4-5 future events weekly
● Assist with computing and administrative support needed in centralized computing team
PROFESSIONAL EXPERIENCE
Information Technology Support Specialist - Sidecar Health, Inc
Hybrid | Oct 2021 - June 2022
● Created 100+ user accounts on Azure Active Directory for new employees and oversaw application access control
● Coordinated with vendors (Microsoft InTune) to configure and automate onboarding/offboarding devices per company
standard, saving 4 hours a week of manual configuring 100+ laptops (Dells, Macs)
● Provided IT support company-wide and maintained hardware performance, network connectivity, and software updates for
company of 210+ workers
● Tracked and maintained appropriate asset inventory. Supported asset storage and shipment from and to employees to
support a fully distributed team.
Project/Escalations Manager (Go-Live Coordinator) - Oracle
Remote | Feb 2021 - Oct 2021
● Exhibited strong multi-tasking skills in tracking go-live project lifecycles for over 20 accounts, ranging from $60K-800K
● Prioritized and monitored the status + progress towards resolution of assigned Incidents and Service Request Tickets
● Provided prompt and high-quality customer care to help resolve high-priority, client technical issues through
management escalations to appropriate teams
● Organized and created documentation to assist with improving client product experience on Confluence and Oracle
Apex Forms
● Responsible for coordinating efforts to resolve critical customer issues using JIRA, and client-impacting events by
engaging teams such as Technical Specialists, Support and Engineering
EDUCATION
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Certificate, Engineering Program - Thinkful | Online | Mar 2023
Bachelor of Science in Physiology - University of California, Los Angeles | Los Angeles, CA | June 2019
