Jennifer Cadigal

I am a customer service professional with over 6 years of experience handling billing concerns for DIRECTV and AT&T accounts in a fast-paced BPO environment. I specialize in resolving complex billing issues, explaining charges clearly, and ensuring customer satisfaction through effective communication and problem-solving. I am highly adaptable, detail-oriented, and committed to delivering excellent service. I am now seeking an opportunity where I can apply my experience while continuing to grow in a work-from-home or customer-focused role.