I can implement effective administrative tracking, analytical and trending procedures to support the unit’s goals. My greatest strength is business awareness, which enables me to permanently streamline in any level of business system. Striving to leverage my skills in your company.
Experience
2016 – 2017HR Specialist | RR Fishing Corp, General
Santos City
Creates job description of every position in the company.
Conduct initial interview to all applicants.
Conduct orientation and seminar to new employees.
Evaluates employee’s performance quarterly.
2017 – 2018Comcast Technical Support Representative |
TELEPHILIPPINES INC., Davao City
Troubleshoot and address customer’s technical and billing concerns.
2018 – PresentComcast Technical Support Representative |
VXI GLOBAL HOLDINGS BV., Davao City
Troubleshoot and address customer’s technical and billing concerns
Education
BS Mathematics, 2012 - 2016
Mindanao State University
Tambler, General Santos City
Accomplishments
Was being a speaker on a seminar on “Selected Topics in Mathematics” at MSU Campus – General Santos City.
Was being a Math Instructor in Alternative Learning System (ALS) at Fatima High School, Uhaw, General Santos City.
Have a published thesis paper on Internal Journal of Scientific and Research Publications, title as, “Important Summaries and Graphs of the Mixture of Two Logarithmic Distributions”.
Was able to maintain high stats as Technical Support Representative at Teleperformance Inc, and even one of the top agent for 3 consecutive months.
Personal Info
Email-
Contact No.
-
Date of birth
March 19, 1996
Address
978 Quezon Boulevard Brgy 38-D, Davao City
Skills
Ability to interpret an extensive variety of technical and non-technical instructions
Strong analytic and problem solving ability
Proficient with data collection, database management and integration systems
Ability to interact across all levels of the organization and build strong partnerships
Ability to maintain strict confidentiality
Conflict resolution proficiency and telecommunication knowledge
Proficient with Microsoft Office Suites such as MS Excel, MS Office and MS PowerPoint
References
Ms. Rhowena C. Panizales
HR Manager
Aboitiz Power – Therma South Inc-
Nouie Kristian Irog-Irog
Quality Assurance Analyst
Teleperformance-Davao-
Mr. Rendon dela Cruz, MT
Professor II/ ALS Adviser
Mindanao State University- General Santos City-