Jennifer Bulawan

Jennifer Bulawan

Customer Service
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
General Santos City, Soccsksargen, Philippines
Experience:
3 years
 I can implement effective administrative tracking, analytical and trending procedures to support the unit’s goals. My greatest strength is business awareness, which enables me to permanently streamline in any level of business system. Striving to leverage my skills in your company. Experience 2016 – 2017HR Specialist | RR Fishing Corp, General Santos City Creates job description of every position in the company. Conduct initial interview to all applicants. Conduct orientation and seminar to new employees. Evaluates employee’s performance quarterly. 2017 – 2018Comcast Technical Support Representative | TELEPHILIPPINES INC., Davao City Troubleshoot and address customer’s technical and billing concerns. 2018 – PresentComcast Technical Support Representative | VXI GLOBAL HOLDINGS BV., Davao City Troubleshoot and address customer’s technical and billing concerns Education BS Mathematics, 2012 - 2016 Mindanao State University Tambler, General Santos City Accomplishments Was being a speaker on a seminar on “Selected Topics in Mathematics” at MSU Campus – General Santos City. Was being a Math Instructor in Alternative Learning System (ALS) at Fatima High School, Uhaw, General Santos City. Have a published thesis paper on Internal Journal of Scientific and Research Publications, title as, “Important Summaries and Graphs of the Mixture of Two Logarithmic Distributions”. Was able to maintain high stats as Technical Support Representative at Teleperformance Inc, and even one of the top agent for 3 consecutive months. Personal Info Email- Contact No. - Date of birth March 19, 1996 Address 978 Quezon Boulevard Brgy 38-D, Davao City Skills Ability to interpret an extensive variety of technical and non-technical instructions Strong analytic and problem solving ability Proficient with data collection, database management and integration systems Ability to interact across all levels of the organization and build strong partnerships Ability to maintain strict confidentiality Conflict resolution proficiency and telecommunication knowledge Proficient with Microsoft Office Suites such as MS Excel, MS Office and MS PowerPoint References Ms. Rhowena C. Panizales HR Manager Aboitiz Power – Therma South Inc- Nouie Kristian Irog-Irog Quality Assurance Analyst Teleperformance-Davao- Mr. Rendon dela Cruz, MT Professor II/ ALS Adviser Mindanao State University- General Santos City-
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