Jennifer Brock

Jen Brock Midland, MI Professional Summary Versatile and highly adaptable digital professional with a strong background in AI model training, data annotation, and virtual administration. Proven ability to evaluate complex data, engineer precise prompts, and manage multifaceted digital operations. Highly organized self starter who excels in fast paced remote environments, combining technical AI evaluation skills with comprehensive administrative support and project management. Core Competencies * AI & Machine Learning Support: Prompt Engineering, Reinforcement Learning from Human Feedback (RLHF), Response Rating, Fact Checking, Data Annotation, Hallucination Detection. * Virtual Administration: Calendar & Email Management, Client Communication, Data Entry, Document Formatting, Workflow Optimization. * Digital Content Operations: E commerce Backend Management, Content Creation & Scheduling, Copywriting, Self Publishing Operations. Technical Skills & Software * Workspace & Admin: Google Workspace, Microsoft Office Suite, Trello, Slack, Notion. * Digital Media & E commerce: Canva, Ko-fi, Social Media Management (TikTok, Instagram, Facebook), Video & Audio formatting. * AI & Annotation Platforms: Outlier, Echo LLM, Scale AI, Data Annotation Tech, Appen, Telus International. Professional Experience AI Data Trainer & Evaluator Independent Contractor (Outlier, Echo LLM, Data Annotation, Scale AI, Appen, Telus) * Engineered complex, targeted prompts to test and improve generative AI models across various domains. * Evaluated AI generated responses for accuracy, safety, helpfulness, and logical consistency using established RLHF guidelines. * Conducted rigorous fact checking and identified model hallucinations or bias in generated text. * Evaluated multi turn conversational AI for logical flow, tone consistency, and contextual accuracy. * Navigated complex and ambiguous guidelines to make subjective and objective quality ratings on machine generated text. * Provided detailed, constructive feedback on model outputs to directly influence algorithm refinement and machine learning progress. * Maintained strict adherence to project specific formatting and quality standards while consistently meeting high volume quotas. Freelance Virtual Assistant & Digital Operations Manager Independent Contractor (Upwork, Fiverr) & Primary Business Operator * Provided comprehensive remote administrative support to diverse clients, adapting quickly to different communication styles and business needs. * Managed daily digital operations, including inbox triage, scheduling, customer inquiries, and data entry. * Managed end to end digital product launches, from initial formatting and proofreading to live publication and promotional marketing. * Oversaw the backend management of e commerce platforms, handling product listings, inventory tracking, and order fulfillment processes. * Orchestrated dynamic community engagement and customer service across multiple digital storefronts and social platforms. * Spearheaded the digital formatting, proofreading, and independent publishing process for full length written projects. * Developed and scheduled multimedia content across platforms to drive engagement and brand awareness for entrepreneurial ventures.