Jennifer Appeal

JENNIFER AJIRIOGHENE APPEAL PROFESSIONAL SUMMARY Highly organized and self-driven Executive Virtual Assistant with a background in event planning, client relations, and administrative coordination. Adept at managing calendars, emails, travel, and project workflows for busy professionals and executives. Known for exceptional communication, multitasking, and problem-solving skills. Holds certifications in Executive Virtual Assistance (AqSkill) and She Leads Africa/Mighty, with proven experience supporting senior-level teams remotely using productivity tools such as Google Workspace, Asana, Trello, and Microsoft Office Suite. CORE SKILLS • • • • • • • • • • Executive & Administrative Support Calendar & Email Management Client Relations & Communication Travel & Logistics Coordination CRM & Database Management Project & Task Management Social Media Scheduling & Reporting File Organization (Google Drive, Dropbox) Event Coordination & Virtual Meeting Support Document Preparation & Presentations (Word, Excel, PowerPoint, Canva) WORK EXPERIENCE FoodCourt Events & Catering Position: Sales Lead & Executive Assistant Duration: August 2025 – October 2025 • • • • • • Provided executive-level administrative and operational support to senior management. Managed client communications, proposals, and partnership documentation. Scheduled and coordinated meetings, tastings, and venue collaborations. Oversaw CRM updates, client follow-ups, and prospect pipeline tracking. Supported the Marketing team in content calendar creation and campaign alignment. Prepared reports, professional correspondence, and business proposals. Outdoor Image Maker Communications (OIMC) Position: Media Executive & Social Media Manager Duration: January 2025 – June 2025 • • • Managed customer inquiries and complaints via email, calls, and social media. Assisted with administrative tasks and client relationship management. Maintained and updated company’s social media platforms. Jappeal Events Position: MD/Lead Event Planner Duration: June 2022 – Present • • • • • Founded and manage a certified event planning and management firm handling weddings, corporate, and social events. Provide high level administrative oversight including budgeting, scheduling, vendor relations, and client communication. Manage a team of planners and vendors, ensuring seamless execution of projects from conception to completion. Create and manage marketing content calendars, negotiate with suppliers, and handle all event documentation. Conduct virtual consultations, send proposals/invoices, and maintain organized digital records. United Bank for Africa (UBA) Position: Direct Sales Executive & Customer Service Champion Duration: August 2019 – June 2022 • • • Assisted customers via phone, email, and in-person interactions. Provided solutions to customer issues and inquiries in a timely manner. Maintained accurate records of customer interactions and transactions. Echostone Development Nigeria Position: Telesales & Customer Service Executive Duration: September 2018 – January 2019 • • • Provided virtual support for client inquiries via phone and email. Managed CRM database and ensured data accuracy. Followed up with potential customers to improve conversion rates. Transsion Limited Position: Digital Marketer & Content Executive Duration: October 2016 – August 2017 • • • Assisted in managing customer support inquiries online. Handled content creation and social media engagement. Performed administrative support for marketing projects. EDUCATION University of Lagos, Akoka, Lagos, Nigeria B.A in English Studies, 2010 – 2014 TRAINING & CERTIFICATIONS • • • • • Basic Airfares & Ticketing – Landover Aviation Business School Event Planning & Project Management – BusyBee Academy Introduction to AI for Information Consumption – CrowdGen by Appen Virtual Assistant Certification — AqSkill Executive Virtual Assistant Training Program — She Leads Africa / Mighty TOOLS & SOFTWARE PROFICIENCY • • • • • • Communication & Collaboration: Zoom, Microsoft Teams, Slack Project Management: Asana, Trello, Notion, ClickUp Scheduling & Organization: Google Calendar, Calendly, Outlook CRM & Data Tools: HubSpot, Google Sheets Design & Content Tools: Canva, PowerPoint File Management: Google Drive, OneDrive, Dropbox References available upon request.