Jenni Raath

Jenni Raath- Based in JHB, South Africa, (Virtual) Mobile: - VIRTUAL OPERATIONS MANAGER / VIRTUAL PERSONAL ASSISTANT ▪ ▪ ▪ ▪ Highly competent, self-motivated and dedicated Executive PA and Operations Manager with over 25 years of working experience, 10 years working virtually / remotely. Virtual main office based in South Africa, working for MD in UK. As a trained Voice Artist, has excellent command of English in written and oral form. Currently working for a virtual specialist recruitment agency and know to hold the team together, providing all tech support, moral support and encouragement. Heading up all our marketing and successfully integrated all cold email campaigns with fully automated systems and handles all responses to good leads and rejection emails INTERESTS Living on a beautiful Raspberry Farm in South Africa has made me very interested in all things Raspberries, eg Raspberry pies, raspberry smoothies etc! Jonathan Kellerman novels, Independent art movies (Enchanted April all time favorite), Phantom of the Opera EMPLOYMENT & EXPERIENCE Talent Advance (PTY) Ltd Remote – Work from home (South Africa) Virtual Operations Manager / Virtual PA to MD February 2018 - Present ▪ Managed all marketing emails, social media accounts, systems, software and website ▪ Built 3 company websites with Divi Theme on Wordpress working with a Graphic Designer for front end. ▪ Support, onboarding and training of all virtual recruitment consultants. Known on the Team as the go-to person for all motivational support ▪ Acted as a technical resource for our sales team. Day-to-day efforts include research, mapping the markets globally, generating and managing prospect leads as well as creating automated marketing emails to current clients and cold leads. Some examples include: o Using Sales Navigator and other technical software to research the market and generate over 5000 leads o Once Prospects and leads were generated, using tools such as Linked Helper, Find That Lead, Seekout, Lusha and Hunter to source and verify prospect emails o Cold email automated campaigns using Quickmail, MailChimp, Gsuite, Zapier o Created opt-in forms on all websites and managed incoming leads o Warm Lead management using Trello boards ▪ Virtual Personal Assistant to the MD who is based in the UK, scheduling meetings using Acuity Calendar, Asana, Gsuite. Reply to emails and LinkedIn private mail on his behalf. ▪ Created all invoicing, statements and all administration for current clients ▪ Database and filing management on Google Drive, JobAdder (ATS), Referrer and XOR Chatbots Virtual Market Research Recruiter Remote – Work from home (South Africa) Quality Field Services Jan 2010 – February 2018 ▪ Market Research Recruitment, specializing in sourcing respondents for once-off market research group discussions and in-depth interviews. ▪ Working with a brief from the MD and making sure the respondent meets with the needs of the client. ▪ Maintaining and building own database on Excel Spreadsheets Office Manager/Co-Owner Leo Design Agency ▪ Administration, handling all accounts, client liaison, social media marketing and networking for family business Teacher, Nurse, Caretaker, general authority, MD (AKA Stay at home Mom) Office Administration / Debtors Clerk Chemical Vulcanising Systems ▪ Administration, handling all accounts, client liaison, social media marketing and networking for family business EDUCATION & CERTIFICATIONS Roodepoort Technicon, Roodepoort Matriculation - 1993 National Senior Certificate Various other courses completed, including APSO, Voice Clinic, Speakeasy voice coaching, Pastel accounting and in-house software courses. Work from home (South Africa) Jan 2004 – February 2018 Home (South Africa) July 1997 – Jan 2004 Work from home (South Africa) Nov 1994 –July 1997