Jennet C. Viovicente

VIOVICENTE, JENNET CONOPIO Blk. 5 Lot 21 Silvestre Street Azicate Homes General T. De Leon Valenzuela City 1442, Philippines-(- Career Objective To get a position suitable to my qualifications and to gain further experience that will enhance my knowledge for the growth of my career. Continued learning in practice is my concern. Employment History Company Name: ABS-CBN Shared Service Center Pte. Ltd. Address: 5F ELJ Communications Center, Eugenio Lopez Drive, Quezon City Division: Finance Department: Revenue Accounting Team: Consumer Billing Services Position: Senior Service Owner (OIC) Inclusive Dates: August 2018 to Present Job Description: Responsible of creating various reports for Financial Management reporting such as: Circulation Billing Report (API and CPI platform) Pre-Press Billing Report (API and CPI platform) Online Ad Sales Billing Status Report (in all platforms) Team Operational Metrics and KPI Validation and Approval of Team JV entries and Invoices. Ensure the Daily Team Huddle Consolidate team KPI Daily Reporting to Manager Ensure Team are within SLA for all billing request received. Take immediately action for all queries and escalation of the team. Coordination with Account Executive and Finance Officer if with billing request issue. Coordination with Client Lead Daily Team Huddle Special Projects: UAT for the Migration of Online ad sales billing to FITS Online System Enhance the manual preparation of invoice by using Macro in generating pdf invoice instead of Excel UAT for the creation of Online Request for billing UAT for the Automation of Invoice text header in SAP Company: ABS-CBN Shared Service Center Pte. Ltd. Address: 5F ELJ Communications Center, Eugenio Lopez Drive, Quezon City Division: Finance Department: Revenue Accounting Team: Consumer Billing Position: Service Owner Band 2 (Billing Specialist) Inclusive Dates: June 2015 to July 2018 Job Description: Process billing statement thru SAP (System Application and Product) for different revenue streams such as: • Online Ad Sales - Digital Billing • Royalty Income - Commission Artist, Merchandise, Promotional and Clip • Gate Receipts - Events and Mall Shows • Interest Income • Other Revenue • Space Rental including utilities • Intercompany • News Service Revenue – International Broadcasting Service • SMS Revenue Validates implemented campaigns for digital billing through online ad sales tracking report and proof of executions Attend to clients’ queries (Internal and External) thru email or phone. Weekly update on the status of incomplete supporting documents to Sales Assistants and Account Executives. Coordinates with the Clients, Account Executive, Sales Assistant and requestor on billing issues. Ensure completeness of client receiving copy of dispatch invoice. Approves and generates TV Plus sales order thru DOMS. Creates new tenant customer account at PTMS (Property Tenant Management System) General Ledger. SAP interfacing using uploaded text file thru CMD for tenants billing. Attend UAT (User acceptance testing) Company: ABS-CBN Shared Service Center Pte. Ltd. Address: 5F ELJ Communications Center, Eugenio Lopez Drive, Quezon City Division: Finance Department: Revenue Accounting Team: Airtime and Global Billing Position: Service Owner Band 1 (Administrative Support) Inclusive Dates: October 04, 2011 – May 31, 2015 Job Description: Validates aired spots versus Telecast order and its supporting documents for Global Airtime billing. Preparation of Invoice and CP’s (Certificate of Performances) in all platforms. Ensure that all aired spot are properly prepared with corresponding station. Dispatch of billing Invoices and ensure no unprinted and unbilled invoices. Ensure the accuracy of sorting of Invoices according to advertising agency Ensure timely releasing of Invoices Ensure that all receiving copies from clients are complete. Company: Regan Industrial Sales Incorporated Address: #5 Harmony St. Grace Village Quezon City Department: Shipping Position: Typist Inclusive Dates: January 15, 2011 – June 15, 2011 Job Description: Compute and prepare (Bill of Lading, Withdrawal Slip, Invoice, and Daily Receipt). Collect order receipt of customer from the sales department. Prepare monthly statement for submission to accounting department. Prepare final pay computation and all related documentation including payment request for the check voucher. Request the certificate of income tax withheld from the accounting department for shipping purposes. Coordinate with the salesperson on order matters. Route and file various documents for approval. Photocopy and fax the Bill of lading and receipt for the customer and clients. Encode daily dispatch and tracking schedule. LOGICA (Philippines) Inc. Position: Editor (Web Content Writer) Department: Green Media Inclusive Dates: May 19, 2008 - July 19, 2008 JOB DESCRIPTION: View online video content shot in Australia for a worldwide video library, 5-30 second video clips of actors with no dialogue. Writes brief descriptions of each clip for the library, using online multiple choice check box system. Training and Seminar Attended Advance Excel Training 5 ELJ Communications Center, Eugenio Lopez Drive, Quezon City December 11, 2019 Earth Warrior Training La Mesa Ecopark, Quezon City July 20, 2019 Program Director: Johanna Jeraldine Deomano-Santos Customer Signature Experience Training 5 ELJ Communications Center, Eugenio Lopez Drive, Quezon City May 27 - 30, 2019 Excel Training 13F ELJ Communications Center, Eugenio Lopez Drive, Quezon City July 29, 2013 Speaker: Mr. Esperidon Develos IV Communication and personal effectiveness workshop Regan Industrial Sales Inc. RISI Board Room, Balintawak, Quezon City March 2, 7, and 11, 2011 Speaker: Antonio T. Barcelo, Ph. D., Consultant Managing managers of the 21’st Century AMA Computer University Maximina Street, Villa Arca Subdivision Project 8, Quezon City March 29, 2010 On the Job Training (OJT) Company: ABS-CBN Broadcasting Corporation Position: Office Staff Division: Creative Communication Management Department: Office of the Vice President Inclusive Dates: February 11 – March 19, 2008 JOB DESCRIPTION: Filling the CCM Documents Routing of Files Collecting of tracking records Sorting news papers Sorting the Official Receipts of the Vice President and the Secretary Handling phone calls Awards and Recognition Awarded by Service of Appreciation 5 years of dedicated loyalty and selfless service Recognition of Perfect Attendance Skills Proficient in SAP (System Application and Product), FITS (Fully Integrated Traffic System) and Microsoft Office Flexible and innovative. Excellent communication, interpersonal skills and problem solving skills Well-developed time management skills with the ability to perform multi-tasks