JENNELYN
PRADO
VIRTUAL ASSISTANT / CUSTOMER
SERVICE SUPPORT
HOMEBASED EXPERIENCE
ENGLISH AS A SECONDARY LANGUAGE TEACHER
Actions Language Online | Apr 2017 - Feb 2018
ABOUT ME
I am determined, detail-oriented and have a
knack for problem-solving. I have strong
interpersonal skills, accustomed to multitasking with an abundance of passion and
positive outlook in all that I do.
CONTACTS--/jharperprado-
EDUCATION
Taught basic English skills such as listening, reading, writing and
speaking.
Helped improve English skills of students of diverse ages and
background.
Upwork | Dec 2016 - Jan 2017
It was a fixed project. Tested product for the client.
CUSTOMER SERVICE & ADMIN EXPERIENCES
...
TRAVEL PROCESS ASSOCIATE
Interglobe Technologies, Inc. (United Airlines Reservations) |
Apr 2012 - Nov 2015
Customers' first point of contact with the airline.
Handled flight reservation, changes, rebooking, and cancellation.
Assisted customers with their travel plans and needs.
Provided them general information regarding air travel.
Offered ancillary products such as car rental and hotel reservation.
CSat rockstar for six consecutive months.
ADMINISTRATIVE OFFICER
Safeco Envt'l Services, Inc.
| Dec 2005 - Jun 2007
Handled multi-tasked job. Responsible for various type of
Bachelor of Science in Physical Therapy
administrative function for the implementation of management
Ago Medical and Educational Center,
Bicol Christian College of Medicine
1997 - 2002
competent service to clients. Functioned also as an accounting
rules and regulations for employees' compliance. Ensured
staff responsible for the preparation of checks and other
payable accounts prior to signatories' approval and release;
INTERESTS
assisted in the preparation of statement of accounts, issuance
of invoices and official receipts for accounts receivables.
Coordinated hauling and disposal project whenever the
pollution control officer is not available.
CERTIFICATES
COMPLIANCE
21%
DOMINANCE
21%
DISC PERSONALITY
Email Management
iInternet Research
Office Application
Schedule Management
INFLUENCE
24%
STEADINESS
34%
