Jennefer Toralba

JENNEFER F. TORALBA 552A San Martin de Porres St. San Antonio Valley 1, Paranaque City Contact #:- | Email:- CORE EXPERIENCE • • • • • • • • • • Agile/Scrum methodology Performance Testing Regression Testing Front-end & Backend Testing UI & Compatibility Testing User Acceptance Testing Software Development Life Cycle Software Development Test Cycle Manual / Functional Testing Mobile App (Android/IOS) Testing • • • • • • Project/Defect Management (Jira/HP ALM/Confluence) POS Terminal setup (v200, v200c plus, v400m) Experience in SOAP API Integration Testing / System Acceptance Testing Defect and Ticket verification Post Production Testing PROFESSIONAL EXPERIENCE Compare Club (Sydney, Australia) | July 10, 2019 – April 28, 2020 Position: QA Engineer • Investigate issues reported from the production and Logged issues/defects found in production on JIRA. • Create detailed and review test cases or test plan. • Performed cross-browser testing using Lambdatest and BrowserStack • Performed front-end testing, back-end testing, regression testing, performance testing and production verification. • Working with dev team to fix bugs and errors. • Used SQL queries to validate data in the backend. • Attend daily scrum meeting, sprint planning and retrospective. • Performed compatibility testing across multiple mobile platforms. iGen Dev Center Inc. (Makati, Philippines) | January 2018 – September 2018 Position: SQA Engineer Client: Verifone Global Development Center • Participate in different kind of testing such as System Integration, Functional, Regression, Negative, UI, Performance and Unit Testing. • Responsible with the MSR Certification including Gift and Credit certification. • Ensure compliance with QA standards and customer specification. • Familiarity in Agile methodologies. • POS terminal software QA tester. • Investigation of client reported issues. • Work with defect tracking tool. Software Laboratories Inc. (Makati, Philippines) | Jan 2017 – December 2017 Position: Software Quality Analyst Client: PLDT • Participate in different kind of testing such as System Integration, System acceptance, Functional, Regression, Post Production Testing, Unit Testing, Web and User Acceptance (UAT) • Ensures that the incoming systems meet the business requirements raised by users. • Design test case scenarios that will serve as guides/maps during the test execution. • Mediate between the business owners and the solutions provider to come up with a feasible test strategy to identify the testing objective, methods of testing new functions, testing environments, total time and resource required for the project. • Facilitates test implementation to ensure the completeness and timeliness of the execution for testing. • Send reports to provide the upper management a clear view of the test execution’s progress and development. • Review new or modified program, including documentation, diagram and flow chart, to determine if program will perform according to user request and conform to guidelines We Support Inc. (Makati, Philippines) | April 2014 – Dec 2016 Position: Software Quality Analyst Client: PLDT / Smart Communication, Inc. • Participate in different kind of testing such as System Integration, System acceptance, Functional, Regression, Post Production Testing, Unit Testing, Web and User Acceptance (UAT) • Ensures that the incoming systems meet the business requirements raised by users. • Design test case scenarios that will serve as guides/maps during the test execution. • Mediate between the business owners and the solutions provider to come up with a feasible test strategy to identify the testing objective, methods of testing new functions, testing environments, total time and resource required for the project. • Facilitates test implementation to ensure the completeness and timeliness of the execution for testing. • Send reports to provide the upper management a clear view of the test execution’s progress and development. • Review new or modified program, including documentation, diagram and flow chart, to determine if program will perform according to user request and conform to guidelines. Chase Technologies Corporation (Makati, Philippines) | May 21, 2012 – February 2014 Positon: Technical Coordinator • Assist IT Heads in monitoring client schedules, updating tickets and other concerns. • Collect and manages all service forms and perform proper documentation. • Provide software manuals for the client in soft and hard copy. • Coordinate and validate schedules with the client. • Monitor technicians before, during and after the service. • Creates principal and sub-tickets for project implementation; closes tickets upon verification of completion in coordination with senior implementers. • Direct reporting to the CEO. Tools/Application: • • • • • • • • • • HP Application Lifecycle Management Windows, MS Office JMeter MS SQL Server Oracle Database/MySQL Putty SoapUI and Toad Oracle JIRA Confluence Cowlogs (to capture the logs from the application) • • • • • • • • • TCPIP Builder UL Brand Test Tool Lambdatest / BrowserStack Google Tag Assistant Google Suite (Docs, Sheet, Slides, Form) Microsoft Office (Word, Excel, PowerPoint, Outlook Katalon Hubstaff / Time Doctor Lightshot / RecordIt Educational Attainment Bachelor of Science in Information Technology Lyceum of the Philippines University (Intramuros, Manila) | 2008 – 2012