JG
JENNALYN
GELONGA
ADMINISTRATIVE AND CUSTOMER
SUPPORT SPECIALIST
PROFESSIONAL
SKILLS
Google Docs/Drive
Canva
Powerpoint Presentation
Data Entry and Documentation
Internet Research/Report
Customer Service
Email Management
Calendar Management
Social Media Management
Social Media Marketing
ABOUT
I am a trained Virtual Assistant and an experienced
Administrative & Customer Service Personnel seeking for a fulltime position in a company where I can apply my knowledge and
skills for continuous improvement.
WORK EXPERIENCE
VIRTUAL ASSISTANT
Naturally Nannies (Nanny agency-Australia)- May 2017 up to present
PERSONAL SKILLS
Self Starter
Reliable and Professional
Highly Organized
Detail Oriented
Efficient
Good Communication Skills
Fast learner
Motivated
CONTACT
P: -
S: jennalyn.gelonga
E:-
SOCIAL
Works part-time 20 hrs/a week
Handles Administrative task, Customer service support, Social
Media Management, Research and Assistance in the companies
day to day operations.
ADMINISTRATIVE EXECUTIVE ASSISTANCE
Splash Philippines Inc. / Mar 2006 - Aug 2016
Mainly responsible for the smooth execution and processing of
all pre-departure requirements of seafarers.
Oversee all the communicatocation aspects of crew replacement
and ensures proper documentation of all concered parties.
Experienced in handling deadlines in a very short time frame
and able to work under pressure. .
CUSTOMER SERVICE REPRESENTATIVE
Power Plant Mall- Rockwell land Inc. / Jun 2005 - Mar 2006
Stationed at the front desk to assist customers in their inquiries
regarding the product and services that the establishments
offer.
Responds to customers concerns and complaints.
Provided clerical support in the Administrative Office.
@freelanceservicesbyjennalyngelonga/
@freelanceservicesbyjengelonga
CERTIFICATION
FILIPINO VIRTUAL ASSISTANT COACHING CERTIFICATE
@JennalynGelonga
Mentored by: Ms. Julmar Grace Locsin / May 2017
One month of intense training/coaching of vital skills needed to
become an effective Virtual Assistant.
