JENNALENE BATOL
TRAINING ATTENDED / WORK EXPERIENCE
Amazon Seller Virtual Assistant
AmazoNation PH
Attended 8-weeks course to gain knowledge, learn strategies,
navigate Amazon Central and use of tools like Helium10
Basic knowledge in Product research, Listing, Supplier Sourcing, PPC,
Inventory Management, Customer service.
Joined community with Amazon account Manager and experts.
CONTACT
-
Novaliches, Quezon City, PH-linkedin.com/in/jennalenebatol-b
PROFILE
Helps Amazon FBA seller to
achieve goals and strategize for
more sales revenue
KEY SKILLS/CHARACTERISTICS
Amazon Central • Helium 10 • MS
Office Apps • Poised under
pressure • Problem Solving •
Excellent Organizational skills •
Service oriented • Internet savvy •
fast learner • Team player
EDUCATION
Trinity University of Asia
Philippines |-
Bachelor of Science in Tourism
CUMLAUDE
After Hour Corporate travel agent
Frosch Travel | Makati, Philippines | Oct 2022 - Present
Handles all type of travel request for multiple accounts based in USA
during after office hours including online booking tool concerns
Assist urgent requests like schedule changes and last minute changes
Travel Experience Agent
Pen Brothers International | Makati, Philippines | Jun 2021 – Sep 2022
Provide an exceptional level of customer support to all Hopper users
Respond to clients’ insurance-related and Hopper’s protection plan
services questions and issues via chat, email or call for VIPs
Handles ticket reissue, conflicts, complaints, cancelations and refunds
Assist schedule changes and travel credit redemption.
Corporate Travel Consultant
Kanoo Travel LLC | Dubai, UAE | Oct 2017 – Mar 2021
• Arrange all travel related queries of pharmaceutical employees/VIP’s
and multiple clients under American Express GBT.
• Expertise in providing up-to-date travel procedures and lowest logical
fare to multi-city type of travel and bulk bookings.
• Submits daily reports of issued tickets to accounts with all documents.
• Interact professionally with all business travel plans in accordance to
the client’s travel policy and ensure overall customer satisfaction.
Corporate Travel Consultant
Orient Travel & Tourism Agency LLC|Dubai, UAE|Jan 2015 – Sept 2017
• Handles top corporate global accounts under Carlson Wagonlit Travels.
• Prepares complex domestic and international travel for corporate
client(s), including air, car rental, hotel, other groundtransportation,
transfers, etc.
• Attending high priority queries via phone and email, assisting multiple
accounts in a time sensitive manner for Emergency Travel Services Team
on after office hour schedule.
Sales and Marketing Assistant / Marine Senior Travel Counselor
The Flight Shop Inc. | Makati, Philippines | May 2009 – Dec 2014
• Arrange Sales Call to prospective clients and sales visit to existing clients.
• Maintain strong relationship with clients, dealt with all type of concerns
• Report weekly sales status, attending administrative/clerical role and
instruction from the CEO.
• Arrange bookings from simple issuances to the most complicated reissuances/exchanges.
