JENNA YOUNG
V A N C O U V E R , B C | 7 7 8 - 8 6 7 - 3 1 3 7 | J E N N A Y O U N G @MY . C A P I L A N O U . C A
SUMMARY
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Current Bachelor of Communication student at Capilano university (projected graduation June 2019).
One year of social media management experience (Facebook and Instagram).
Six months of public relations experience in an intern role
Exceptional writing skills developed through scholarly work in group projects and individual
assignments
EDUCATION
CAPILANO UNIVERSITY | NORTH VANCOUVER, BC
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SEPTEMBER 2014 – PRESENT
Bachelor of Communication
Projected graduation May 2019
Fall 2017 Dean’s List
O 3.76 GPA
COMMUNICATION SKILLS
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Social media: Facebook; Instagram
Microsoft Office: Word; Excel; PowerPoint, Outlook
Social media management: Hootsuite; NUVI; Klear
Hootsuite Training Certificate (January 2019)
RELEVANT EMPLOYMENT EXPERIENCE
TRAINEE | FAULHABER COMMUNICATIONS | VANCOUVER, BC
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JULY 2018 – DECEMBER 2018
Completed administrative duties including editing copy, updating contact information, meeting
organization, and showroom upkeep.
Sourced information by researching new sources, contacts and media content for various clients.
Worked alongside Directors, Account Managers, and clients.
Helped set up events in a timely manner, write PR and post-mortem reports, source content and run
various errands.
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JENNA YOUNG
V A N C O U V E R , B C V 6 E 2 C 9 | 7 7 8 - 8 6 7 - 3 1 3 7 | J E N N A Y O U N G @MY . C A P I L A N O U . C A
MARKETING COORDINATOR | ORIGINAL JOE’S ROBSON | VANCOUVER, BC
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JULY 2017 – DECEMBER 2018
Managed the Facebook and Instagram social media accounts by posting scheduled and live content
and engaging with the respective audiences.
Streamlined content or the Instagram account to increase traffic.
Worked alongside third-party B.C.-based startup companies Shop and Shout and Get in the Loop to
increase traffic to both social media accounts and the restaurant.
Created original content for the Instagram account.
Used Hootsuite and NUVI to schedule and update posts.
OTHER EMPLOYMENT EXPERIENCE
SERVER | ORIGINAL JOE’S ROBSON | VANCOUVER, BC
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SEPTEMBER 2016 – PRESENT
Provided exceptional customer service by waiting on guests, running food, and pouring drinks.
Displayed accountability when serving guests by ensuring that they were served and monitored
adequately.
Handled cash responsibly when giving change, tipping out, and performing cash out duties.
Created a sense of comradery by helping other servers and guest by clearing other server’s tables,
running their food, taking cash and card payments, and maintaining a clean store for guests.
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