Jenna-Lyne Dion
2207 Westside Park Ave
Invermere, BC,
V0A-summary
Experience in administration, bookkeeping and management
Computer knowledge: software Avantage, Acomba, Perceptech, Lightspeed, Quickbooks & Microsoft Office programs
Fluent in French and communicate very well in English, both written and spoken
I am a hard worker and have a sense of responsibilities. I am organized and always following an orderly procedure
experiences
Bookkeeper Current
Rockies Bookkeeping
Translator Current
ISS Group
A/P Intern2018
Kicking Horse Coffee
Administrative agent/collection agent
Crédit Courtage DM-
Answering daily calls
Create files and account statement
Take payment arrangement with customers in debt
Programming payment schedules
Managing of deposits and withdrawals with financial institutions
Update client’s files on a daily basis
Analyzing financial situation
Follow up on arrangements and missed payment
Barmaid
Pub sportif PILE OU FACE-
Executive assistant
Résidence Cowansville CRP Inc. (senior residence-
Organize union meetings, draft the meeting agenda
Produce, correct, design and layout administrative paperwork
Respect the collective agreement with an union representative
Report on every worker’s compensation benefits cases
Prepare schedules for every employee
Manage every shift replacement or absence
Portfolio management
Provide guided tours and fill out the lease
Handling conflicts and complaints in between employees
Receptionist / Data processing pre-exam
Centre Opto Granby (optometrist-
Jenna-Lyne Dion
professional achievements
Establishing new procedures approved by my employer for a better reporting on our client’s history.
Creating training session for new employees to welcome and support them throughout the process of the probation period. (Integration manual)
education and academic activities
Certificate – Bookkeeping & Management
Université à distance (Startford Career Institute) – distance learningin process
First aid course (RCR et DEA)
Crédit Courtage DM, Granby2015
Secretarial and administrative certificate
Institut de formation professionnelle - distance learning2012
High school graduation
École Joseph-Hermas-Leclerc2008
interests
DekHockey
Hicking
Cross country skiing
Painting and drawing