Jenna Chatillon

Jenna Chatillon

$12/hr
I have experience in Customer Service, Administration, and Operations.
Reply rate:
75.0%
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Newport Beach, CA, United States
Experience:
3 years
g Jenna Chatillon g 20132 Bayview Avenue Newport Beach CA +1 --An enthusiastic, reliable hard-worker with experience in a variety of areas seeking remote work Education University of Colorado Boulder (Boulder, CO) Bachelor of Science Degree in Broadcast News with a Political Science certificate. Autonomous University of Barcelona (Barcelona, Spain) Studied Spanish at major public university and traveled throughout Europe upon semester’s completion. May 2015 Jan-April 2014 Administration and Customer Service Work Experience Loan Discharge Consultant: Members Equity Bank (Melbourne, Australia) June-Dec 2017 Processed customer documents containing requests to pay off loans, discharge mortgages, and refinance. Corresponded with multiple affiliate lawyers and solicitors to assist them with each case. Handled customer and business enquiries regarding discharge processes as well as general questions. Collected/reported daily inventory. Operations Coordinator: IDP Education (Melbourne, Australia) Dec 2017-May 2018 Booked travel accommodations for company executives, coordinated staff meetings, planned company events, managed security passes for employees, ordered all supplies for offices, answered enquires from associates and general public via phone/email, assisted visitors, maintained company files, generated reports, handled multiple projects, prepared and monitored invoices. Virtual Assistant: Orange County Social Scene (Newport Beach, CA) June 2010-July 2014 Assisted CEO of company in various tasks such as scheduling appointments, booking travel, maintaining files, composing memos, preparing reports, taking minutes of meetings, arranging couriers, and developing administrative systems. Also managed company website by updating calendar and creating video/graphic content to promote events. Directed social media relations. Administrative Assistant (seasonally): Fetnah Blake Designs (Laguna Beach, CA) May 2010-May 2014 Performed administrative tasks to assist in smooth running of business. Duties included managing company schedule, planning promotional events, maintaining files, creating invoices, data entry, managing company’s presence on social media, and more. Customer Service Representative (Part Time): Train 24/7 Fitness (Richmond, AUS) May 2017-May 2018 Advised clients through processes of club membership, managed front desk of facility, managed company website, recruited new trainers and participants for fitness center. Academic Coordinator and Instructor: Further English Language School (Buenos Aires, Argentina) June 2018-Feb 2019 Created and planned different curriculums to improve English skills for students of all ages and levels. Traveled to various locations in city to execute said curriculum and periodically administer exams. Continued to work with many of the same students online while traveling through South America, tracking their overall progress and tutoring students as needed. Marketing Contractor (part-time): Zenith Direct (Melbourne, Australia) Sold electricity/gas discount packages for company through face-to-face interactions with customers. May 2017-May 2018 Other Work Experience Online Instructor/Advisor: Whales English (Remote) Aug 2018-Feb 2019 Taught English as a foreign language to Chinese students of all ages via online platform. Utlilized virtual classroom materials to engage students in lesson plans. Provided constructive feedback and guidance for students post lessons to assist them in their academic goals. English Teacher: Kasetsart University Laboratory School (Bangkok, Thailand) June 2016-May 2017 Taught English as a foreign language to students in secondary school (age 12-17). Created eight lesson plans per week to teach nineteen classes, graded all students’ work, and created/administered exams at end of each term. Upon completion of job, traveled throughout Asia teaching private students online. Anchor/Producer: NewsTeam Boulder (Boulder, CO) Aug 2011-May 2015 Worked with a team to produce one of Boulder’s leading local news program. Anchored general news, reported weather and national news, and occasionally directed show.
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