I started in the BPO industry way back 2013. I worked as a Market Research Interviewer for almost 3 years. What we did was to call residents in the US to conduct a survey about politics, environment, education and other social issues. After a few months, I was assigned to an appointment setting campaign. Another outbound campaign, we called business owners and offered physical fitness program for their employees. We set the appointment and forward the schedule to our supervisor and I worked for that campaign for almost a year.
I started working at home as a freelancer, I've had a few clients in which I was assigned to in the real estate industry, some admin task, setting appointments and data mining.