Jenipher Labarejos
Operational Risk Analyst | Virtual Assistant | CSR
PERSONAL INFO
2848 Martinez Unidos St., Sta.
Cruz, Makati City 1205
(--
EXPERIENCE
Operational Risk Analyst —
Nacoma Services Inc., Makati City
MAY 2015 - PRESENT
●
Control and price markets for Pinnacle Sports to increase
profitability while managing financial risks. Developed several
trading strategies for multiple sports.
●
Monitor and spot suspicious customer behaviors and make
reports for investigation.
●
Able to handle major company products that generate large
volume, averaging to $250,000 per product per year.
●
Trains and evaluates new employees before deployment to
different departments.
●
Assisted in the development of new products and trading tools
which led to a dramatic increase of volume and profit.
●
Learned R Programming from company-hosted courses as an
additional skill.
●
Produced a report through R about a particular product that
helped my entire team figure out a better way to offer the product
to the market, algorithm adjustments on the system and new
trading strategies which resulted in a positive performance with
that particular product.
●
Received positive evaluations from my superiors for maintaining
a positive profit every year.
●
Actively joins and leads groups on company events to promote a
harmonious working environment in the company.
SKILLS
● Computer
and
Internet
Literate,
Microsoft Office Tools
and Google Suite
●
Data
Analysis,
R
Programming
Language,
R
Markdown, GGPLOT,
GGANIMATE,
DataTables and Shiny
App
●
Time Management
●
Good Communication
Skill and Building
Rapport
LANGUAGE
●
English
●
Tagalog
RESEARCH
●
A Feasibility Study of
Casket Rental and
Funeral Services, 2011
— Selected as an
entry to compete at
the University’s Best
Feasibility
Study
Contest
for
the
Accounting
Department.
ESL Teacher [Part-time] —
51Talk, Home-based
NOV 2019 - JAN 2020
●
Taught basic English to Chinese students, on a one-on-one basis.
●
Improvised class modules depending on the moods of the
student. Most of them are kids, aging from 3 years old to 16 years
old.
●
Fabricated different reward systems, sang songs, played musical
instruments and danced to keep the class interesting and the
students’ attention.
●
Never received negative feedback from my clients and gradually
received regular bookings.
●
Encouraged students to learn and love the subject.
Executive Assistant [Part-time] —
Brokerspaces
MAY 2017 - MAY 2018
●
Hunted for company’s leads and prospects through several social
media platforms.
●
Collected useful details of the leads and prospects and compiled
them using Google Sheets as our database at that time.
●
Organised events and meetings and invited experienced speakers
to inspire our members and probable clients.
Customer Services Representative — Convergys and Telstra,
Cebu City
MAY 2014 - NOV 2014
●
Handled customers’ billing inquiries diligently at the same time
calmly.
●
Set tech appointments for clients.
●
Introduced new products to the customers.
●
Built rapport with clients, especially the irate ones, to gain their
trust and be able to help resolve issues.
●
Handled an average of 50 calls during an 8-hour shift.
Operations Scheduler — Blue Blade Technologies Services
Corp., Cebu City
MAY 2012 - JUNE 2014
●
Collected all the daily scheduled soccer matches world wide.
●
Data tidying with the use of Microsoft Excel
●
Effectively and efficiently assigned the work volume to over 50
people.
●
Accommodated accordingly the employees leave and day-off
requests.
Accounting Assistant — Ludo and Luym Corporation, Cebu
City
DEC 2011 - JUNE 2012
●
Handled not only the company’s Real Estate Taxes, but also the
Executives’ personal Real Estate Taxes.
●
Assigned to keep books , journalised and reconciled company’s
Accounts Receivable Accounts.
●
Regularly processed all the requirements for the company’s
business permit renewal.
EDUCATION
University of San Jose - Recoletos, Cebu City
JUNE 2007 - OCTOBER 2011
●
Bachelor of Science in Management Accounting
CERTIFICATIONS
●
Data Manipulation in R with dplyr Course
Credential ID-
●
Data Visualization with ggplot2 (Part 1) Course
Credential I D -
●
Importing Data in T (Part 1) Course
Credential ID-
●
Introduction to R Course
Credential ID-