JENIFER
DIONEDA
I am an Amazon-trained Virtual Assistant
with expertise in E-commerce,
graphic design,and customer service.
As a proactive and self-motivated Filipino,
I’m dedicated to boosting your
account’s visibility and profitability.
Let me be your EXTRA HAND!
I will help you enhance your Amazon
business to thrive and succeed.
Together, we can maximize
your account's potential and
drive remarkable results!
AMAZON SELLER
VIRTUAL
ASSISTANT
AMAZON VA SKILLS
CONTACT
INFORMATION
-
miss.jehn23
Keyword Research and Product Listing
Amazon Product Graphic Design
Product Research
Account Maintenance
Supplier Sourcing
Amazon Ads
VIRTUAL ASSISTANT SKILLS
-MisjenDioneda
INTERESTS
Content Creation and Copywriting
Social Media Management
Calendar Management
Website Management
Project Management
CUSTOMER SERVICE SKILLS
BAKING
INTERNET
GRAPHIC
DESIGNING
Clear Communication Skills
Empathy and Self-Control Ability
Accountability
Active Listening and Attentiveness
Time Management and Flexibility
APPS & TOOLS
Helium 10
Amazon Tools
(AMZ Expander, AMZ Revenue Calculator, etc)
WORK EXPERIENCE
Microsoft and Google
Canva
Website Management Tools
(Shopify, Ecwid, WordPress, )
Social Media Management Tools
(Later, Tailwind)
Email and Chat Software Tools
Communication Tools
(Slack, Skype, Zoom, etc.)
E-COMMERCE / CREATIVE
VIRTUAL ASSISTANT
LILI CEMENT TILES-
Managed the Shopify online store, ensuring
accuracy and organization of product files.
Produced quality visuals with Canva for blog and
website banners, and infographics. Handled
customer inquiries via Chatra and Gmail. Designed
email newsletters using Klaviyo and Active
Campaign, and created and scheduled posts on
Instagram and Pinterest. Promoted to Account
Success Manager after a year.
Project Management Tools
(Trello, Click-Up)
EDUCATION
AMAZENATION PH
Amazon Seller VA Masterclass
CLASS OF FEBRUARY 2024
HOME-BASED ENGLISH TUTOR
BIBO GLOBAL OPPORTUNITY CO.
2018 - 2020
Provided comprehensive English tutoring to students
of all levels, from beginners to advanced, from
Japan, Taiwan, Turkey, and Thailand. Tailored
lessons to meet individual learning needs and goals,
ensuring effective language acquisition and
improvement.
U.S. HEALTHCARE PROVIDER
SUPPORT SPECIALIST
EXL SERVICE
EXPERT GLOBAL SOLUTIONS
2014 - 2017
FHMOMS UNIVERSITY
General Virtual Assistance
CLASS OF JULY 2020
UNIVERSITY OF BOHOL
Bachelor of Science in Hotel
and Restaurant Management
CLASS OF 2012
Assisted healthcare providers with inquiries
regarding patient insurance benefits and eligibility.
Quoted, assessed, and analyzed claims, appeals,
and related matters to ensure accurate processing
and resolution.
DISC
PERSONALITY
TEST
Influence
10.8%
Dominance
36.3%
Compliance
26.5%
Steadiness
26.5%
INTERNET SPEED
TEST RESULT
LAPTOP
SPECIFICATIONS
SCAN PORTFOLIO
