Jenicel Poblete

PROFESSIONAL SUMMARY: Detail-oriented and customer-focused professional with diverse experience in administrative support, purchasing, customer service, and business management. Proven ability to handle multiple tasks, assist clients, and maintain accuracy in documentation and communication. Successfully managed her own travel documentation business, demonstrating strong organizational and problem-solving skills in a virtual and self-managed environment. Equipped with a business administration background, with a clear understanding of operational workflows and client needs. Ready to take on a virtual position where excellent service, reliability, and independence are essential. Jenicel Poblete WORK EXPERIENCE Travel Documents Assistant (Self-Owned) | Philippines 2018–Present Position: Business Owner • Processed and assisted clients with travel document requirements remotely Addr ess : • Communicated with government offices and agencies via phone and email Cavite, Philippines • Managed appointment scheduling and follow-up services • Maintained accurate records of all transactions and clients • Handled inquiries and resolved concerns in a timely manner Contact :- Alfametro | Philippines - Position: Store Assistant • Assisted customers in selecting and purchasing products Email : • Monitored inventory levels and assisted in restocking items - • Handled cash register operations and daily sales reports • Ensured cleanliness and proper display of merchandise • Provided support to the store supervisor in daily operations Per sonal Details : Date of Birth: November 2, 1992 SM Dasmariñas | Philippines Birthplace: Naic, Cavite Position: Customer Service Age: 32 • Responded to customer inquiries and resolved complaints Citizenship: Filipino • Processed product returns and exchanges based on company policy Languages: English, Filipino • Managed promotional updates and loyalty card assistance • Coordinated with departments to fulfill customer needs • Maintained organized records of transactions and logs - SKILLS • Data entry management Ecoliving Services Inc. | Philippines • Online customer support Position: Purchaser • Order and inventory • Coordinated with suppliers to obtain price quotes and delivery terms tracking • Processed purchase orders and monitored delivery schedules Email and calendar • Maintained updated records of materials and supplies handling • Communicated with internal departments regarding needs and budget Microsoft Office • Ensured accurate documentation for audits and reporting • • - proficiency • Communication skills EDUCATION • Document coordination Polytechnic University of the Philippines | Philippines • Virtual assistant tools Bachelor of Science in Business Administration • Organizational ability -