Jenica M.Castillo
736 Paso Bagbabaguin
Sta.Maria, Bulacan
Phone:-
Email:-Objective
To obtain a challenging position with a company that utilizes my experience in Customer Relation, account management
and project management.
Professional Summary
Experienced Account Manager & Customer representative with effective customer relation skills. Proven ability to manage
account relationships with Telecommunications Customers. Experienced account manager in retention field
Experience
Team Leader (ATT Uverse)
Vision-X Phils Inc. 3rd flr Waltermart Bago Bantay QC.
February 2016 to Present
Account Associate (ATT Uverse)
Vision-X Phils Inc. 3rd flr Waltermart Bago Bantay QC.
October 2013 – February 2016
Account Manager(Retention Specialist) (Vonage)
Vision-X Phils.Inc. 1024 Global Trade Bldg.Quezon City
November 2010-October 2013
Customer Service Representative for US,Canada & UK(Vonage)
Acting Team Leader Vision-X Phils.Inc.
1024 Global Trade Bldg.Quezon City
January 2008-November 2010
Customer Service/Sales Representative (MCI Account)
Sitel Philippines Emerald Ave., Ortigas Business Center Pasig City
June 2007-January 2008
Educational Background
Southeast Asian College Incorporated, # 6N Ramirez St. Quezon City
Bachelor of Science in Nursing- – Tertiary
St.Paul College of Bocaue, Igulot Bocaue Bulacan--Secondary
St.Paul College of Bocaue, Bocaue Bulacan- – Primary
Character Reference
Rowel Cabe
Operations Manager (ATT Uverse)
Vision-X Phils Inc. 3rd flr Waltermart Bago Bantay QC-
