Jenevieve Kimmy Castro
Call center agent at Teleperformance Philippines-
Summary
N/A
Experience
Freelance Writer at freelance writer, editor
June 2015 - Present
Technical Support Analyst
January 2017 - June 2017 (6 months)
It is my duty to configure the VoIP of the customers and fix the glitch on their streaming devices.
Area Sales Executive
January 2016 - December 2016 (1 year)
It is my job to be a lead generator for a freight company and maintain good relationship with my
clients in helping them grow their business.
Account Executive
January 2015 - December 2015 (1 year)
It is my duty to assist the customers when they have questions regarding their financial account
online.
Technical Support Representative
June 2012 - December 2012 (7 months)
It is my job to assist the customers when it comes to questions and troubleshoot their internet
connection.
Call center agent
November 2010 - April 2012 (1 year 6 months)
Customer Service Representative
November 2010 - April 2012 (1 year 6 months)
My duty is to answer calls from the customer if they need assistance when it comes to their bill or
fixing their internet.
Education
North West Samar State University
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Bachelors, Civil Engineering, 2007 - 2009
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Jenevieve Kimmy Castro
Call center agent at Teleperformance Philippines-
Contact Jenevieve Kimmy on LinkedIn
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