Jenesis David

I’m Jenesis, a Healthcare Virtual Assistant with over 3 years of solid experience supporting US-based clients in insurance, clinical review, and admin operations.

I don’t just complete tasks — I solve problems, manage volume, and make things easier for your team.

💼 Specialized in US Healthcare Admin

• Claims processing, CPT/ICD code verification, prior authorizations, SCA coordination, and HMO referral intake

📞 High-volume, high-quality support

• I handle 30+ calls and 100+ non-verbal tickets daily while maintaining low AHT and strict HIPAA compliance

🧠 Investigative & Detail-Oriented

• Used to managing unique provider outreach cases that require digging, coordination, and clean documentation

🛠️ Tech-Savvy with Tools

• Comfortable with Lighthouse, Rosco, Jira, Slack, EMR/EHR systems, Google Workspace, and CRM/ticketing platforms

✅ Independent & Results-Driven

• No micromanaging needed. I consistently meet metrics, complete dashboards, and resolve tickets before shift-end

📈 Built for remote teams

• Whether it’s patient support or backend processing, I bring clarity, consistency, and initiative to every shift

I believe in working smart, communicating clearly, and always staying two steps ahead of what’s needed. If you're looking for a reliable right hand in your healthcare operations, I’m ready when you are!