Jenelyn Vergano

JENELYN DELA CRUZ VERGAÑO Recruitment & Administrative Specialist | Virtual Assistant PROFESSIONAL SUMMARY Detail-oriented Recruitment and Administrative Specialist with 7+ years of combined experience in full-cycle recruitment, banking operations, and administrative support. Proven track record managing end-to-end hiring pipelines across OnlineJobs.ph and LinkedIn for remote companies. Certified in Xero Accounting, QuickBooks Online, and Professional Bookkeeping (TESDA). Skilled in applicant tracking systems (ATS), candidate sourcing, pipeline reporting, scheduling, and cross-functional coordination. Experienced in working independently in fast-paced remote environments with strong communication and organizational skills. CORE COMPETENCIES • Full-Cycle Recruitment • Recruitment Reporting & Metrics • Xero Accounting (Certified) • Administrative Support • Employer Branding & Infographics • Applicant Tracking Systems (ATS) • Work Trial Coordination • QuickBooks Online (Certified) • Microsoft Office Suite • Go High Level CRM • Candidate Sourcing & Outreach • Onboarding Support • Bookkeeping & Audit • Google Workspace • AMLA Compliance PROFESSIONAL EXPERIENCE Recruiter January 2026 – March 2026 KASAMA | Remote • Managed full-cycle recruitment from job posting to onboarding for remote positions, reducing time-to-hire through streamlined workflows. • Proactively sourced and engaged qualified candidates via OnlineJobs.ph, LinkedIn, and multiple job boards, increasing the pipeline of high-quality applicants. • Screened and evaluated applications daily, assessing skill alignment, communication ability, and cultural fit. • Coordinated and confirmed work trials and simulated evaluations, supporting live performance assessments for datadriven hiring decisions. • Maintained accurate applicant tracking systems (ATS) and generated daily recruitment reports to monitor pipeline health and hiring metrics. • Improved candidate completion rates through structured follow-ups, clear instructions, and timely communication during trial stages. • Created branded recruitment visuals and infographics to enhance job post engagement and strengthen employer branding. • Collaborated with hiring managers to align staffing needs, provide real-time updates, and facilitate seamless onboarding. Recruitment Lead September 2025 – February 2026 Beagle Property Management | Remote • Led full recruitment lifecycle including job postings, sourcing, screening, interviews, and work trial coordination. • Sourced candidates through OnlineJobs.ph, LinkedIn, and multiple job sites; initiated direct outreach to high-potential applicants. • Maintained applicant tracker and generated daily recruitment reports, monitoring candidate progress and trial task statuses. • Delivered excellent candidate experience through clear communication, guidance, and prompt follow-ups. • Confirmed and coordinated candidate attendance for work trials, supporting live performance evaluations. • Created recruitment infographics and visual content to enhance job postings and strengthen employer branding. • Reviewed new applications daily, managed the candidate database, and tracked key recruitment metrics. • Collaborated with internal departments to align hiring needs and ensure smooth onboarding. Audit Contractor (Part-Time) September 2025 Beagle Property Management | Remote • Reviewed lease and insurance documents within property management software for compliance. • Recorded audit findings in Google Sheets following established audit guidelines. • Verified liability coverage, interested parties, policy details, and insurance requirements. Team Leader March 2025 Accounting Ace | Manila, Philippines • Developed and implemented strategic plans while driving change management to improve team efficiency. • Led and mentored team members, fostering collaboration, accountability, and professional development. • Managed financial processes including Accounts Receivable, Accounts Payable, invoices, purchase orders, and bank reconciliations. • Prepared journal entries, balance sheet assessments, and management reports for accurate financial oversight. • Monitored performance metrics to ensure compliance and support data-driven decisions. Math Consultant (AI Training & Evaluation) October 2024 – May 2025 Outlier.AI | Remote (Oakland, CA) • Evaluated accuracy and applicability of domain-specific mathematical content generated by AI models. • Crafted and answered mathematics questions to support AI training datasets. • Ranked and evaluated domain-specific AI-generated responses for quality assurance. Team Leader October 2024 – November 2024 Digital Bytes Financial Services | Remote (Munich, Germany) • Led and mentored teams by assigning tasks, fostering collaboration, and ensuring confidentiality. • Managed financial processes including invoicing, A/R, A/P, vendor payments, and expense tracking. • Entered and reconciled financial transactions, ensuring accuracy and resolving discrepancies. • Prepared journal entries, balance sheet assessments, and management reports. • Maintained organized financial records and supported internal and external audits. Branch Ambassador April 2021 – October 2024 UnionBank of the Philippines | Metro Manila, Philippines • Oversaw daily branch operations including account opening, cash management, and service delivery for a major Philippine bank. • Promoted and ensured utilization of digital banking channels, self-service machines, and online platforms. • Ensured compliance with AMLA requirements, internal policies, and regulatory standards. • Supervised and supported branch staff; performed first-level management and issue escalation. • Approved financial transactions and documents within delegated authority. • Monitored branch performance in digital conversion, cross-selling, and service quality. Account Specialist March 2018 – July 2019 Universal Storefront Services Corp. | Quezon City, Philippines • Handled walk-in and phone inquiries from startup businesses, sole proprietors, and corporate clients. • Promoted and closed sales for Pay1st and USSC services including Western Union, Ticketing, and Foreign Exchange. • Trained and supported Pay1st Merchants on system use, compliance policies, and daily operations. • Successfully closed partnership deals with Golden ABC, World Citi Colleges, Camalig Bank, and Generika Pharmacy. • Conducted regular fieldwork to monitor merchant performance and identify market opportunities. EDUCATION Bachelor of Science in Business Administration, Major in Human Resource Management University of Rizal System | Philippines 2017 CERTIFICATIONS & CREDENTIALS Certified Xero Advisor – Xero Accounting Certified Xero Payroll Specialist – Xero Accounting QuickBooks Online Accountant Certified – Intuit QuickBooks Leadership Certificate – QuickBooks Online – QuickBooks Leadership Certificate – Xero Accounting – Xero Certified Professional Bookkeeper – TESDA October 2024 October 2024 October 2024 March 2025 October 2024 December 2014 PROFESSIONAL TRAINING & DEVELOPMENT • • • • • • • Medical Virtual Assistant Technical Skills (Remote) – May 2025 Virtual QuickBooks Online Bookkeeping (Remote) – March 2025 Australian Bookkeeping using Xero Online Cloud Software (Remote) – October–November 2024 QuickBooks In-Depth Training (Remote) – October 2024 Managing Go High Level CRM (Remote) – October 2024 Facebook Ads Management (Remote) – November 2024 Social Media Management (Remote) – November 2024 • • Shopify Freelancing (Remote) – November 2024 WordPress Freelancing (Remote) – November 2024 REFERENCES MARICAR ENRIQUEZ Ace Accounting MICHAEL MEGIO Beagle Property Management MARIAFE DOHRENWENDT Digital Bytes Financial Corporation