Jenelyn Regodon

I am an aspiring professional with a strong background in office administration and customer service, equipped with skills that align well with providing efficient administrative and virtual assistance. Having studied Bachelor of Science in Office Administration, I developed a solid foundation in administrative systems, office management, business communication, recordkeeping, and basic accounting. This academic training enhanced my organizational skills, attention to detail, and professionalism, which I continuously apply in real work environments.

Throughout my work experience in the service and retail industries, I gained hands-on expertise in administrative support, customer service, order fulfillment, inventory management, and scheduling. As a Restaurant Operations Assistant, I managed day-to-day tasks such as table setup, reservation handling, cash transactions, and ensuring smooth service flow. This role taught me to multitask in fast-paced environments while maintaining accuracy and clear communication with customers.

As a Frontline Customer Service Associate, I strengthened my interpersonal skills by addressing customer inquiries, resolving concerns, and ensuring positive guest experiences. I learned to handle pressure while balancing operational responsibilities such as order processing and reporting.

In my role as an Inventory and Sales Coordinator, I handled product stock monitoring, sales documentation, and order management. This experience allowed me to become more detail-oriented and resourceful in maintaining accurate records while supporting business operations.

Lastly, as a Hospitality and Beverage Assistant, I combined customer service with operational support by handling cashiering, food preparation, barista duties, and inventory replenishment. This versatility enhanced my adaptability and problem-solving skills, qualities that are essential for administrative and virtual assistance roles.

Through these experiences, I developed core strengths in organization, communication, and time management. I became skilled at data entry, scheduling, email management, and document handling. I also learned the value of professionalism in dealing with clients and customers, ensuring that every task is completed efficiently and accurately.

I am eager to apply these skills in a virtual assistant or administrative support role, where I can contribute to business efficiency, support daily operations, and deliver high-quality results with reliability and professionalism. My goal is to help clients achieve smooth and organized workflows while providing excellent support tailored to their needs.