JENELYN
AGCANG
CUSTOMER SERVICE REP
PERSONAL PROFILE
I'm an experienced customer service representative with a
WORK HISTORY
verifiable track record of resolving complex issues quickly
Customer Service Representative
and winning customer loyalty.
ALORICA
MAIN OFFICE
JAN. 2017 TO AUG. 2019
HIGHLIGHTED SKILLS
- Resolves an average of 300 inquiries weekly
- Conflict Resolution
- Helps company to continously grow
- Good Communication Skills
- Troubleshooting
- Helps the company win stellar customer service ratings
- Manage customers Technical Issues
= Manages Finacial Issues
- Handled Financial and Customer Care Accounts
- Service and Support
- Strong Work Ethic
- Great Attention to Detail
PREVIOUS EDUCATION
Philippine Science and Technology College
CONTACT INFORMATION
COMPUTER TECHNOLOGY AND NETWORKING 2004
Cell: (-
Email:-Address: 27 Katihan St. Poblacion Muntinlupa
Pasay City West High School
HIGH SCHOOL DIPLOMA, CLASS OF 2002
MY REFERENCE
CURRENT EDUCATION
JULIE ANN FERNANDEZ
-
VACADEMY
PRESENT NOV 2021
Learning Basic and Advance Knowledge about Virtual Work
