work experience
ADMIN
ASSISTANT/RESEARC
HER
FEBRUARY 2020-UP TO
PRESENT
Researching about
different companies,
manufacturer, and
software.
Customer Service,
answering inquiries from
the customers.
Short listing applicants
for different job post.
identify and screen
applicants for each job
JENCY ABOGADIE ANDRADE
education
post.
VIRTUAL ASSISTANT
FOR A CREDIT REPAIR
COMPANY IN THE US
JULY 2019-DECEMBER
2020
Email address:-
creating schedule for
meeting and
appointments for the
client.
the client.
Processing tax refund
forms.
Aklan State University
Phone Number:-
onboarding.
Answering inquiries from
BACHELOR OF SCIENCE
IN NURSING
contact information
Assisting client for
CUSTOMER SERVICE
REPRESENTATIVE
(AUSTRALIAN
ACCOUNT)
JANUARY 2018-JULY
2019
Assisting customer
about their Gas and
Electricity Bill.
Helping customer for
their move in and
move out .
processing
applications.
work experience
Negotiating with customers
CUSTOMER SERVICE
REPRESENTATIVE/RET
ENTION SPECIALIST
JUNE 2014JANUARY 2018
to renew contracts and
retain business.
Building positive
relationships with customers.
Gathering information about
customer complaints.
Helping Customer with their
technical issues, such as
Technical Support
Representative
(AT&T UVERSE)
September 2013-June
2014
internet connectivity issue
and TV problem.
Scheduling appointment for
Technician's visit if the
problem is not resolve
remotely.
Assisting customer with their
Billing concerns.
CUSTOMER SERVICE
REPRESENTATIVE
(GLOBE BUSINESS PLAN)
(JUNE 2011-AUGUST
2013
Assisting customer that
has business on their
application for internet
connection.
Explaining details about
their bill.
processing requirement
for their applications.