Jency Andrade

work experience ADMIN ASSISTANT/RESEARC HER FEBRUARY 2020-UP TO PRESENT Researching about different companies, manufacturer, and software. Customer Service, answering inquiries from the customers. Short listing applicants for different job post. identify and screen applicants for each job JENCY ABOGADIE ANDRADE education post. VIRTUAL ASSISTANT FOR A CREDIT REPAIR COMPANY IN THE US JULY 2019-DECEMBER 2020 Email address:- creating schedule for meeting and appointments for the client. the client. Processing tax refund forms. Aklan State University Phone Number:- onboarding. Answering inquiries from BACHELOR OF SCIENCE IN NURSING contact information Assisting client for CUSTOMER SERVICE REPRESENTATIVE (AUSTRALIAN ACCOUNT) JANUARY 2018-JULY 2019 Assisting customer about their Gas and Electricity Bill. Helping customer for their move in and move out . processing applications. work experience Negotiating with customers CUSTOMER SERVICE REPRESENTATIVE/RET ENTION SPECIALIST JUNE 2014JANUARY 2018 to renew contracts and retain business. Building positive relationships with customers. Gathering information about customer complaints. Helping Customer with their technical issues, such as Technical Support Representative (AT&T UVERSE) September 2013-June 2014 internet connectivity issue and TV problem. Scheduling appointment for Technician's visit if the problem is not resolve remotely. Assisting customer with their Billing concerns. CUSTOMER SERVICE REPRESENTATIVE (GLOBE BUSINESS PLAN) (JUNE 2011-AUGUST 2013 Assisting customer that has business on their application for internet connection. Explaining details about their bill. processing requirement for their applications.