JENAVY LIM
Profile
Orderly and committed customer service associate offering more
than 6 years of solid skills in customer relations and resilience to
handle
challenges
environments.
of
fast-paced
Bringing
professional
detail-oriented,
good
and
banking
multi-tasking
abilities, and a self-motivated personality. Comfortable working
alone or with teams to accomplish on time and accurate clerical
task.
Work Experience
--27H L. Tolentino St., corner San
Diego, Grace Park, Caloocan
City. Philippines
2018
–
2024
BDO Unibank Inc.
Client Service Associate III
Specialized task, such as personal money orders
Resolving the client’s account issue
Hands-on experience in providing exceptional
customer service
Education
2017
Convergys Philippines Inc.
Customer Support Associate II - SEASONAL ACCOUNT
BS in Customs Administration
Inbound Dialers
Emilio Aguinaldo College
2011 - 2015
Processing Telecommunication Orders
College of Law
Retaining Customer
University of the East
2024 - Present
Upselling/ Upgrading Device
-
Axiem Corporation
LCB - Data Entry Specialist
Compile Goods for Entry
Tracking Cargo (Air and Sea)
Expertise | Skills
Compute excise tax
Customer Support
Detailed Oriented
Problem Solving
Strong Organizational Skills
Time Management
Microsoft
PowerPoint
References
Merjie M. Sibayan
Service Officer
Language
English
Tagalog
Phone:
-
Rechelle Anne Salimo
Operation Staff
Phone:
-