I have a total of 10 years in Customer Service, a total of 6 years in the Healthcare Industry, and more than 3 years being a Virtual Assistant in the Medical Industry. I have use multiple types of software depending on my clients needs. I have knowledge about Insurance, Pharmacy, Billing, Medical claims, Codes, Payments, Scheduling, Inbound and Outbound calling, even back office like referrals and prior authorization. Knowledge about coverage, copay and many more.