Jen Bianca Dela Cruz

My professional background is a blend of experiences that have shaped me into a flexible, reliable, and well-rounded worker. I’ve worked as a General Virtual Assistant, an ESL Teacher, and even started my career as a Civil Engineer. Each role has taught me something different, and together, they have helped me build strong communication skills, attention to detail, and the ability to adapt to whatever task is needed.

As a General Virtual Assistant, I handled many day-to-day tasks that helped keep my client’s work running smoothly. Most of my responsibilities involved data entry, which required accuracy and consistency. I also spent a lot of time doing online research , gathering information, checking facts, and making sure everything I passed on was useful and reliable. I managed emails, responded professionally, and ensured nothing important was overlooked. I also handled scheduling, setting appointments, organizing calendars, and making sure my client stayed on track. Whenever something extra was needed—like preparing documents, organizing files, or helping with unexpected tasks—I was always ready to assist. This experience taught me how to multitask effectively, stay organized, and work independently with minimal supervision.

Working as an ESL Teacher strengthened my ability to communicate clearly and connect with people. I’ve taught students with different personalities and skill levels, which helped me become more patient, understanding, and creative. I always aimed to make classes engaging, encouraging students to participate, speak confidently, and enjoy learning English. Through this role, I learned how to listen closely, adjust my teaching style, and create a positive and comfortable learning environment. It helped me grow not only as a teacher but also as a communicator.

My earlier experience as a Civil Engineer gave me a strong foundation in problem-solving, logical thinking, and discipline. Engineering required careful planning, attention to detail, and the ability to manage tasks step-by-step—all skills that I still use today, no matter what job I take on. It taught me how to work under pressure, collaborate with others, and stay committed to finishing tasks accurately and responsibly.

Combining these experiences, I have developed into someone who can handle administrative work, support clients, teach effectively, and approach challenges with a thoughtful and organized mindset. I am dependable, adaptable, and always willing to learn—qualities that help me perform well in any role I take on.