Jemuel Hernandez
$12/hr
I'm great in facilitation and doing admin work. Vast experience in customer service.
JEMUEL D HERNANDEZ
SR. TRAINER/UNIT MANAGER/RN/ VIRTUAL ASSISTANT
PERSONAL
PROFILE
I'm a very creative person who is
extremely motivated to contribute to
the company's success. I adapt quickly
to different learnings and challenges.
SYSTEMS
Pineapplestaffing
OCTOBER 2019 (PART TIME)
Social Media Manager
Overall Business Virtual Assistant
Boundary Supply
FEB 2019 TO JULY 2019
Training Assistant Manager/ Coaching Asst. Mngr./Hiring
Manager
- Content provider for training
- New Hire Training
- Admin tasks, quality and coaching, email support,
Sales, Behavioral Coaching
VIRTUAL MEDICAL ASSISTANCE
- Zendesk
- Zillow
- People Finder
- Google Systems
- Canva
- Imovie
- TimeDoctor
- Toolbars
- IRIS
-Elation
- Salesforce
MARCH 11 - MAY 30, 2019
EDUCATION
LAGUNA COLLEGE
Bachelor of Science in
Nursing,R.N.
SKILLS
- Phone Calls
- Qualifying Leads
- Data Entry
- Live Chat Support
- Marketing
- Administrative Support
- Hiring/interviewer
- Calendar Management
WORK EXPERIENCE
- Basic Sales
- Content Creation
- Basic Video Editing
- Training/Facilitation
- Coaching
- Scribing
- Social Media
Medical Scribe & Virtual Medical Assistant
Admin work, appointment setter, calendar
management
CAPITAL ONE PHILIPPINES SUPPORT SERVICES CORPORATION
OCT. 2013 - FEB. 2019 (5150 NORTHGATE ALABANG)
- Process Trainer for new and tenured associates
- Admin task for training
- Creation of training modules
- Certified Hiring manager
- Operations Trainer (Nesting to Operations)
HSBC Philippines (5150 Northgate Alabang)
SEPT. 2007 - SEPT. 2013
Customer Service Representative - Sales, Retention and
Trainer Apprentice
