Jemuel De Guzman

Jemuel P. De Guzman, RMT CERTIFIED MEDICAL VIRTUAL ASSISTANT ABOUT ME I help clients, doctors, and other medical professionals based in the USA with their administrative and back-office tasks to improve workflow, and save time EXPERIENCE TOOLS EMR/LIS (StarMedLabCoach) Homebase Ensora/Catalyst PowerBI Canva Google Suite Microsoft Office Medical Virtual Assistant Playful Minds Therapy Center ABA Therapy for Autism Title: Director of Enrollment January 2025- Present Reviewed Monday Tracker leads to ensure all contacts and communications were updated Reviewed SOAP notes to identify RBTs with missing documentation Managed documentation filing and coordinated RBT licensing communications MVA SKILLS Familiar with EHR/EMR systems Patient Encounter Documentation Laboratory Records Retrieval Clinical Operations Support Technical Proficiency Billable Hours Monitoring Clinical Documentation Review Healthcare Administrative Support SOFT SKILLS Ability to work under pressure Time Management Ability to multitask Effective Leader Flexible Team Player Ability to handle questions and problems in an efficient manner Prepared verbal warning forms and drafted parent letters for early dismissal requests Co-signed BCBA documentation and notified clinicians of discrepancies or missing notes Monitored and reviewed BCBA billable hours for proper documentation and reporting Provided administrative support to the Clinical Director, including tracking missing notes, creating SOAP notes, managing RBT access in certification portals, coordinating client audits, maintaining schedules, updating client profiles, and monitoring ITP/CTP compliance Medical Virtual Assistant Star Medical Lab - Chicago September 2024 - October 2024 Release laboratory results, including blood work, CERTIFICATIONS HIPAA Certified Registered Medical Technologist Biosafety, Biosecurity and Biorisk Management Officer EDUCATION Our Lady of Fatima University Bachelor of Science in Medical Technology- drug screening, and drug confirmation panels Checked pending lists, pending results, and pending orders Coordinated daily pickups and sent courier routes via Google Chat Managed mobile orders, emailed phlebotomists, and ensured blood work scheduling Responded to billing inquiries and obtained updated or missing insurance information Faxed and emailed laboratory results to clients and doctors